Customer Experience Specialist

Job not on LinkedIn

🕒 June 12

🌵 Arizona, California, +11 more states – Remote

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💵 $0 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 53%

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Logo of Sun & Ski Sports

Sun & Ski Sports

501 - 1000 employees

Founded 1980

🛒 Retail

⚽ Sports

🛍️ eCommerce

Retail • Sports • eCommerce

Sun & Ski Sports is a specialty outdoor retailer founded in 1980 that sells equipment, apparel, footwear and accessories for year-round outdoor activities including skiing, snowboarding, biking, running, and swimming. With over 30 stores in 12 states and an online storefront at sunandski. com, Sun & Ski combines local, expert customer service and product expertise with competitive pricing. The company focuses on lifestyle and performance products—apparel, footwear, sun/outdoor activity gear, and snow sports equipment—and emphasizes hiring passionate, active-lifestyle associates to deliver a high-energy customer experience.

📋 Description

• Receive written and verbal merchandise orders from customers or store sales associates • Perform clerical tasks supporting eCommerce operations • Perform simple and routine accounting clerical operations • Help drive internet sales and build a loyal customer following • Work is monitored and controlled for quantity and quality through spot checks, complete review, or subsequent processing

🎯 Requirements

• Must be willing and able to work a retail rotating schedule, available 7 days a week and working 5 days per week • Monday-Friday availability from 8 AM–7:30 PM • Saturday/Sunday availability from 9:30 AM–6:30 PM • Basic knowledge of routine clerical methods and office practices and procedures relating to clerical processing and recording of transactions and accounting information • Experience with Microsoft Office Suite (Excel, Outlook, and Word) • Self-starter able to work with little daily supervision • Excellent oral and written communication skills • Organizational and time management skills with ability to multitask • Analytical and problem-solving skills and attention to detail • Ability to work collaboratively and independently • Must be located in TX, UT, CO, AZ, CA, OK, TN, VA, MD, MA, NH, NY, or NC

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