Bilingual – Customer Service Representative, English & Québec French

🕒 July 9

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sunbelt Rentals, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏗️ Construction

📦 Logistics

🏭 Manufacturing

Construction • Logistics • Manufacturing

Sunbelt Rentals, Inc. is a leading equipment rental company that offers a comprehensive range of tools and equipment for various industries. The company provides rental services for construction, industrial, and specialty sectors, offering equipment such as aerial work platforms, earthmoving machinery, forklifts, and climate control systems. Sunbelt Rentals is dedicated to empowering projects by providing innovative tools and focusing on safety and efficiency. Customers can reserve, rent, and return equipment easily through their platform, with options for delivery and pickup services.

📋 Description

• Provide exceptional, professional and efficient service to all customers • Handle customer inquiries and requests related to rental of construction/industrial equipment and store items • Act as the company’s front line contact with the customer • Ensure reliability, availability and ease to customers • Adapt to the physical demands of the role including bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors as required

🎯 Requirements

• Bilingual (English & Québec French) fluency • Customer service experience in either a call center environment or a dedicated customer service department • Wynne or AS400 experience (preferred) • Equipment rental or construction industry experience (preferred) • PC systems and typing skills (CRM, email, chat) • Ability to support others to "get things done" • Equipment rental knowledge • Construction industry knowledge

🏖️ Benefits

• Health, Dental, Vision, Life Insurance • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days • Tuition Reimbursement • RRSP Matching • Tool and Boot Allowance • Career development and advancement • Employee Assistance Program