Key Account Manager

Yesterday

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Sunbit

WebsiteLinkedInAll Job Openings

Fintech • Finance • Retail

Sunbit is a technology company that provides a 'pay-over-time' financing solution to help individuals manage the cost of essential services such as auto repair, dental care, eye care, veterinary care, and general healthcare. The company partners with merchants and offers a next-generation credit card solution that enhances the shopping experience without additional fees. Sunbit focuses on making financing accessible and fair, with high approval rates and transparent terms, allowing customers to spread the cost of their purchases over time without late fees or hidden charges. Additionally, Sunbit collaborates with retailers to launch co-branded credit cards that integrate with existing loyalty programs, aiming to boost customer shopping frequency and order value.

501 - 1000 employees

💳 Fintech

💸 Finance

🛒 Retail

📋 Description

• Manage the onboarding process for new dental practices. • Ensure all necessary documentation and initial setup tasks are completed efficiently. • Deliver in-person training sessions on Sunbit’s patient financing options. • Customize training materials to meet the specific needs of each dental practice. • Ensure training sessions are interactive, informative, and engaging. • Maintain in-depth knowledge of the patient financing product and any updates or changes. • Serve as a subject matter expert, answering any questions and addressing concerns from dental practices. • Build and maintain strong relationships with key stakeholders within the dental practices. • Provide ongoing support and follow-up to ensure client satisfaction and product utilization. • Gather feedback from dental practices to continuously identify areas for improvement in the product and training materials. • Maintain accurate records of training sessions, client interactions, and progress (Sales Force). • Provide regular reports to management on training outcomes and client satisfaction.

🎯 Requirements

• Bachelor’s degree in Business, Communications, Healthcare Administration, or related fields are an advantage. • Minimum of 3 years of experience in account management, customer success, or training roles. • Experience in the dental industry or with patient financing products is highly preferred. • Excellent communication and presentation skills. • Strong organizational and time management abilities. • Ability to work independently and as part of a team. • Proficiency in CRM software and training tools. • Customer-focused with a passion for helping clients succeed. • Problem-solving mindset with the ability to adapt to changing circumstances. • High level of professionalism and integrity.

🏖️ Benefits

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024) • Mission driven + empowered + collaborative • Competitive pay and stock options • Unlimited PTO • Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave • Newly added HSA and Pet Insurance • 401K Plan with Matching • Cell Phone Stipend • Casual Dress • Team based strategic planning + Team owned deliverables