Customer Solution Architect Team Lead

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🕒 May 29

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Supabase

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

💰 $80M Series B on 2022-05

SaaS • API • Artificial Intelligence

Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.

📋 Description

• Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers. • Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey. • Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling. • Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts. • Work directly with strategic customers when needed. • Lead and review technical discovery led by CSAs to uncover business and technical objectives. • Support your team in defining and executing proof-of-value scopes. • Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities. • Coach CSAs to act as internal and external champions of Supabase.

🎯 Requirements

• 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering. • 2+ years of people management or team leadership experience. • Strong background with relational databases (PostgreSQL preferred). • Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js. • Clear, confident technical communicator and storyteller. • Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams. • Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.

🏖️ Benefits

• Fully Remote • ESOP • Tech Allowance • Health Benefits • Annual Off-Sites • Flexible Work • Professional Development