Senior Fulfillment Continuous Improvement Specialist

🕒 July 31

🌵 Arizona, Florida, +12 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $92.4k - $115.5k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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SupplyHouse.com

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

📦 Logistics

🏭 Manufacturing

🛍️ eCommerce

Logistics • Manufacturing • eCommerce

SupplyHouse. com is an online retailer specializing in providing a wide range of plumbing, heating, HVAC, and electrical supplies. The company offers various products, including PEX supplies, fittings, valves, tools, and resources for both professional and amateur DIYers. With a focus on offering a comprehensive selection of parts and materials, SupplyHouse. com supports its customers with fast shipping, easy returns, and customer-centric services. The company is committed to serving trade professionals as well as general consumers by providing access to a vast inventory and competitive pricing.

📋 Description

• Lead network-wide process analysis and implement SOPs that drive consistency and reliability across fulfillment centers • Independently manage complex improvement projects from identification through sustainment — owning scope, approach, and outcomes • Design and evaluate pilot programs to validate new processes before full-scale rollout • Apply statistical analysis to validate improvement hypotheses and assess process capability • Develop KPIs and metrics to track and demonstrate supply chain improvement effectiveness • Establish and enforce control plans and sustainment mechanisms to protect gains and prevent regression after project close • Partner with Engineering and Operations teams to implement and optimize automated systems including robotics, sorters, and conveyor, and technologies • Apply CI methodology to identify opportunities within automated workflows, reducing downtime, improving throughput, and increasing system reliability • Develop and maintain Total Preventive Maintenance (TPM) programs for automated equipment and conveyance systems, including PM schedules, inspection checklists, and escalation protocols • Monitor OEE (Overall Equipment Effectiveness) metrics for automated systems and drive structured improvement actions when targets are missed • Lead sustainment reviews and audits to ensure automation-related improvements are maintained over time and embedded in standard work • Collaborate with vendors and internal technical teams to integrate CI principles into equipment commissioning, changeovers, and upgrades • Track and report on PM compliance, equipment reliability trends, and automation uptime as part of overall performance management • Apply advanced statistical methods to analyze process capability, validate hypotheses, and quantify improvement impact • Establish and maintain performance baselines; develop enterprise-level dashboards and reporting tools for senior stakeholder visibility • Translate voice of customer into measurable, data-driven performance metrics that inform prioritization and investment decisions • Ensure data integrity through partnerships with IT and analytics teams; optimize underlying analytics systems • Mentor and guide CI team members and cross-functional team members on tools, frameworks, and problem solving approaches • Effectively communicate complex CI insights and outcomes to senior stakeholders, adapting content and framing to audience • Facilitate Kaizen events and cross-functional workshops to drive rapid, structured problem-solving at scale • Drive adoption of improvements through structured change management and sustained stakeholder engagement • Represent the voice of the customer in prioritization and decision-making discussions with leadership • Manage projects from conception through execution, ensuring alignment with company goals and CI strategy • Collaborate with cross-functional teams to implement best practices and standard operating procedures across the network • Develop and maintain project plans, timelines, and budgets; proactively manage risks and escalate blockers • Build sustainment into every project plan — defining ownership, audit cadence, and response protocols before project closure

🎯 Requirements

• Green Belt or Black Belt Six Sigma certification, OR 3+ years of hands-on Lean Six Sigma experience in a complex operational environment • Proven track record independently leading end-to-end CI projects with measurable, sustained results • Experience with statistical analysis tools and methods (e.g., Minitab, process capability, hypothesis testing) • Strong ability to communicate complex analytical findings to senior leadership and nontechnical stakeholders • Experience facilitating Kaizen events and leading structured problem-solving workshops

🏖️ Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!