Principal Partner Manager

Job not on LinkedIn

October 1

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $150k - $190k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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Electric

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IT Services • Tech Support • SaaS

Electric is a company that offers comprehensive IT management and support services. It provides a platform called the Electric IT Hub, which helps companies manage their IT environments with confidence and resolve IT support requests efficiently. Electric also offers services related to employee onboarding and termination, device management, and hardware services including procurement and shipping. In addition, Electric supports security controls and compliance, and integrates with third-party services to enhance its offerings.

201 - 500 employees

Founded 2016

☁️ SaaS

💰 $23.4M Series D on 2022-03

📋 Description

• Independently deliver against ambitious customer acquisition and revenue targets established for each partner. • Serve as the primary strategic point of contact for partners, acting as a high-level liaison with internal teams, including Product, Marketing, Services, and Customer Success. • Build and strengthen deep partner relationships, including developing and maintaining multi-year strategic plans, leading ongoing status meetings, and facilitating executive Quarterly Business Reviews (QBRs). • Proactively optimize internal processes and operations related to partner solutions, identifying areas for improvement and implementing solutions. • Identify, develop, and execute joint go-to-market opportunities, working closely with Marketing and Sales to drive these initiatives to success. • Maintain and strategically distribute partner-specific assets, including advanced marketing resources and comprehensive internal/external enablement materials. • Lead the execution of all partner enablement: design and deliver live trainings/webinars, conduct advanced demo rehearsals, and administer certifications for partner sales teams and representatives. • Provide high-level support for field enablement (train-the-trainer, joint executive call shadowing, strategic event/booth support) and manage all associated logistics (scheduling, Learning Management System (LMS) uploads, attendance tracking, access provisioning). • Track and analyze attendance, completions, and enablement engagement; share strategic insights and partner feedback with internal owners for continuous improvement and program evolution. • Significantly contribute to Electric’s overall partnership strategy through disciplined execution, clear communication, and thought leadership.

🎯 Requirements

• 8+ years of progressive experience with strategic partners or customers in Partner Management, Account Management, Business Development, Customer Success, or Sales/Field Enablement within technology/SaaS. • Proven ability to autonomously design and execute enablement programs for large, diverse seller populations (trainings, certifications, logistics) across multiple partner organizations. • Exceptional facilitator and presenter; highly comfortable leading executive-level webinars, workshops, and live Q&A sessions. • Must be willing to travel up to 30-40% of the time to attend partner or company onsite meetings, conferences, and trade shows. • Superior operational skills: strategic planning, complex coordination, detailed documentation, and comprehensive reporting with meticulous attention to detail. • Highly collaborative, positive, and consultative problem solver who thrives in cross-functional, fast-paced environments. • Executive-level communicator with strong verbal and written skills, capable of influencing diverse stakeholders. • Comfortable in a fast-paced environment; able to bring significant process and structure to evolving partner motions with minimal supervision. • Highly proficient with advanced LMS/enablement platforms, webinar tools, and Customer Relationship Management (CRM) reporting and analytics.

🏖️ Benefits

• Flexible and generous PTO • Mental Wellness Days • Volunteer Days • Medical, Vision, Dental, and Orthodontia Coverage • 401k • ESOP (Employee Stock Option Program) • Kindbody Membership for Family Planning • Pre-taxed Commuter Benefits • Generous Parental Leave • Paid medical, family, and military leave • Short and Long Term Disability • Employee Assistance Programs • Life Insurance funded by Electric • Training and career growth • Awesome team building events!