Data Entry

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April 7

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SupportNinja

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B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

📋 Description

• We’re obsessed with growth! From enabling companies to flourish, to helping careers bloom. • SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. • Our vision is to show the world a better way to outsource by developing the best people, implementing cutting-edge technology, and challenging the status quo. • We change the game by prioritizing fun in our workplace. • By joining our team, you’ll have the opportunity to provide world-class service to our customers through various channels while also working in our fun-forward culture. • The Data Entry is responsible for accurately entering data from various sources into the necessary systems and databases. • This position will use a variety of software tools to enter data and ensure that it is error-free and up to date. • What does a day in the life of a Data Entry ninja look like? • Enter basic data into the systems, databases or spreadsheets • Use software tools such as Excel, Word, and Google Sheets • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborate with other departments as needed to resolve customer issues • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times • Perform other duties as assigned

🎯 Requirements

• Previous data entry or equivalent • Good communication skills, both verbal and written • Proficient in using computers and various software applications • Having these qualifications are helpful, but not required • Previous experience in the call center environment • Experience with data entry tools • Familiar with CRM systems and practices

🏖️ Benefits

• Competitive compensation • Beautiful facility & Free Meals for onsite positions • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off, birthday leave • Opportunities for skills training and personal and professional development • Experience infinite fun so you can have infinite growth