Start-Up Operations Manager, DTC Launch

Job not on LinkedIn

🕒 July 31

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 31%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Symbotic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🔧 Hardware

📦 Logistics

🤖 Artificial Intelligence

Hardware • Logistics • Artificial Intelligence

Symbotic is a provider of warehouse automation and supply chain robotics. Symbotic develops integrated robotic hardware, AI-driven orchestration and software, and warehouse-as-a-service solutions to organize and accelerate the movement of goods through distribution centers. The company focuses on flexible, high-throughput robotic systems and software for industries such as grocery, retail, and consumer packaged goods, positioning itself as a B2B supplier that combines physical automation with AI to optimize operations.

📋 Description

• Lead day-to-day execution for highly automated fulfillment sites during pre-launch, go-live, and stabilization • Ensure integrated capability testing and high-density storage systems meet fast-paced e-commerce demands • Execute Site Acceptance Testing (SAT) and integrated operational capability testing alongside engineering • Serve as the primary operational owner for DTC warehouse functions during launch • Manage workflows from receiving and put-away through individual unit picking, packing, and carrier-sorted shipping • Support creation and refinement of launch playbooks by documenting lessons learned and standardizing work processes • Oversee warehouse operations and direct large teams of hourly associates and frontline leaders • Validate WMS/WES functionality and monitor real-time system transactions to troubleshoot order-flow bottlenecks and ensure inventory accuracy • Enforce safety protocols, OSHA compliance, and conduct audits • Manage launch priorities including labor planning, shift balancing, and coordination with IT, Supply Chain, and Automation partners

🎯 Requirements

• Bachelor’s degree in supply chain, Logistics, Business, Engineering, or equivalent experience preferred • Minimum 8 years of experience in 3PL warehouse or distribution center operations, specifically in high-volume DTC or e-commerce fulfillment • Advanced exposure to automated warehouse environments, specifically AutoStore or similar robotic goods-to-person systems • Direct experience with WMS/WES platforms • Working knowledge of OSHA standards • Experience driving safety protocols, such as LOTO and fall protection, with vendors and employees • Demonstrated ability to drive launch-critical KPIs, including units per hour (UPH), order accuracy, OEE, and cost-per-unit • Strong ability to respond quickly to operational constraints and implement corrective actions in real time • Proven experience project managing business units through ramp-up or peak environments preferred • Hands-on experience with operational testing and acceptance protocols for complex automated fulfillment systems preferred • Experience identifying inefficiencies and implementing Lean improvements or standard work preferred • Valid driver’s license • Ability to drive and/or fly to client and other customer locations

🏖️ Benefits

• Up to 80% travel may be required • Valid driver’s license and ability to drive and/or fly to client and other customer locations • Business expenses reimbursed on a bi-weekly basis • Remote work arrangement indicated by “USA Remote & Travel” and “#LI-Remote”