Head of Communications

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🔥 0 minutes ago

🌐 Canada, United States – Remote

infoinfo

💵 $254.6k - $317.6k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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Logo of Tailscale

Tailscale

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Develop and execute Tailscale's global communications strategy to strengthen brand awareness, reputation, and market leadership • Lead product and technology communications, including product launches, customer stories, sustained product storytelling, independent reviews, technical publications, comparisons, creators, third-party validation, and research-led PR • Build relationships with business, technology, cybersecurity, and AI journalists and drive proactive media opportunities • Expand Tailscale's presence across podcasts, newsletters, creators, and technical communities • Own corporate communications for company milestones, strategic partnerships, funding announcements, and other business developments • Build and scale international communications programs, including regional media relations and agency partnerships • Develop executive communications and thought leadership programs for leadership team members outside the CEO • Coordinate company narratives, major announcements, executive engagement, and communications campaigns with the CEO and policy communications leaders • Oversee internal communications, including company-wide messaging, all-hands, organizational changes, and employee engagement communications • Lead crisis communications and establish response plans with Legal, Security, Engineering, and leadership • Own awards and recognition strategy • Hire, manage, and develop a communications team while overseeing external agencies, communications processes, and performance measurement • Partner with the CEO and policy communications individual contributor on consistent narratives and policy communications initiatives

🎯 Requirements

• 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies • Proven track record of securing meaningful earned media coverage and building relationships with influential journalists • Deep product communications expertise and ability to translate complex technical products into clear, compelling stories • Experience hiring, managing, and developing communications professionals and overseeing agency partners • Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications • Experience advising senior executives and navigating high-stakes or sensitive communications situations • Strong strategic judgment and operational discipline, including prioritization, scalable process building, and impact measurement • Curiosity around and openness to leveraging AI to support operations and execution without replacing human taste and judgment • Hands-on, creative, and highly accountable leadership style; comfortable with ambiguity, rapid execution, and building from the ground up

🏖️ Benefits

• An inclusive, flexible environment where you can be your authentic self • Competitive total compensation package including a base salary, equity incentive plan, and variable commission for quota-based roles • Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for you and your family • Remote-first work environment • Virtual and in-person social events • Corporate co-working program • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually • Annual company retreat and team off-sites • $1500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off program • Company-owned laptop of choice (Mac or PC) • Monthly home internet reimbursement • $500 USD home office customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents • Accessible and inclusive hiring process with accommodations available

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