Program Manager, EPD Operations

Job not on LinkedIn

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $152.8k - $191.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tailscale

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Own and continuously improve bug tracking, incident, reliability, and escalation processes • Analyze operational health data and identify trends and improvement opportunities • Build dashboards and reports in Jira and Snowflake • Translate data into clear insights and design and implement process changes • Identify process gaps and develop appropriately scaled processes • Support planning activities and project tracking across EPD • Run project status, leadership roadmap, and priority reviews • Connect systems, processes, and teams to simplify disconnected or conflicting efforts • Support EPD initiatives requiring structure or execution • Facilitate project retrospectives and identify future improvements • Drive ongoing improvement and simplification of business operating procedures

🎯 Requirements

• Experience as a Program Manager or Technical Program Manager coordinating stakeholders and cross-functional teams, particularly with Engineering and Product • Experience as a Program/Technical Program Manager in a remote startup environment • Deep working understanding of technical engineering environments, workflows, tooling, and process friction • Experience owning operational health processes such as bug tracking, incidents, reliability, or escalations • Strong data skills, including building dashboards and reports in Jira and Snowflake • Ability to interpret data, identify trends, and translate insights into process changes • Experience supporting planning cycles, project tracking, and recurring status, roadmap, and priority reviews • Comfort with ambiguity and undefined deliverables • Tactical, execution-first orientation • Experience working with Engineering, Product, and Design leadership • Ability to give and process constructive feedback and work independently • Strong written and verbal communication, with a commitment to innovation and inclusivity • Familiarity with Agile methodologies and project management tools such as Jira, Notion, and GitHub • Familiarity with technical solutions, engineering practices, and the security and engineering lifecycle

🏖️ Benefits

• Equity incentive plan • Variable commission for quota-based roles • Comprehensive health, vision, and dental benefits with no waiting period • Flexible remote-first work environment • Virtual and in-person social events • Corporate co-working program • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually • Annual company retreat and team off-sites • $1,500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off • Company-owned laptop (Mac or PC) • Monthly home internet reimbursement • $500 USD home-office customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents