UX Researcher – Mixed Methods

Job not on LinkedIn

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $195.6k - $245.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tailscale

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Conduct UX research, primarily usability and quality-validation testing • Maintain the social and technical systems that make research repeatable and scalable • Report to the design manager and collaborate with the current UX researcher, product designers, product managers, and engineers • Handle a backlog of studies, initially focusing heavily on one large ongoing project • Grow toward owning research direction for one or more product areas with increasing autonomy • Own the full study lifecycle from recruiting and scoping through analysis, communicating results, and identifying and collaborating on opportunities • Evaluate shipped features and validate design assumptions • Coach designers and PMs through study design, result interpretation, and next steps • Build reusable research enablement assets, templates, reference guides, skills, and workflows • Maintain and improve the research library, including documentation, tags, project organization, and findability • Manage and maintain the research tool stack and supporting resources • Review continuous feedback and ensure issues and friction points are tracked by relevant EPD pods • Manage the participant panel, invitations, list quality, and project cleanup • Process study compensation, file receipts, and track study budget utilization • Handle vendor renewals and procurement coordination with legal, finance, and the senior researcher

🎯 Requirements

• 5+ years of experience in UX research or a related applied research field • Strong usability testing skills across qualitative and experimental approaches • Proficiency with survey design • Ability to learn and deploy higher-precision quantitative methods as needed • Solid grounding in structured and semi-structured qualitative interviewing • Mixed-methods fluency across qualitative and quantitative approaches • Clear, effective communication and ability to tailor research findings for different audiences • Ability to advocate for insights in cross-functional settings • Experience independently managing research logistics, including recruiting, scheduling, compensation, and study operations • Experience working in developer tooling, enterprise, security, or networking

🏖️ Benefits

• An inclusive, flexible environment where you can be your authentic self • Competitive total compensation package including base salary and equity incentive plan • Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for you and your family • Remote-first work environment with virtual and in-person social events • Corporate co-working program • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually • Annual company retreat and team off-sites • $1500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off program • Company-owned laptop (Mac or PC) • Monthly home internet reimbursement • $500 USD home office/workstation customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents