SMB Sales Manager

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $100k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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Talent Edge

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Talent Edge is a holistic talent advisory and recruitment firm that builds scalable hiring engines for organizations. They provide end-to-end recruitment services—sourcing, screening, and placing leadership and individual contributors—while optimizing talent operations, strengthening employer brands, and integrating AI and technology into people strategies. Talent Edge works with clients across industries (notably financial services, real estate, manufacturing, technology, and retail) and emphasizes transparent, equitable, and candidate-focused processes.

📋 Description

• Lead and develop a team of Account Executives serving the small and medium-sized business market • Establish clear expectations, standards, operating rhythms, team scorecards, and performance routines • Drive the team toward revenue, unit, conversion, and other sales targets • Monitor team and individual performance, identifying risks and opportunities • Conduct regular 1:1s, call reviews, and deal reviews • Use data and observed behaviours to identify coaching opportunities and drive measurable improvements • Develop individualized coaching plans and lead ongoing training and development • Address sustained under-performance directly and constructively • Own pipeline management and forecasting discipline • Inspect pipeline quality, stage accuracy, next steps, and deal aging • Deliver accurate weekly and monthly forecasts with visibility into risks and opportunities • Maintain CRM discipline and data quality • Identify sales-process bottlenecks and implement data-driven improvements • Partner with cross-functional stakeholders to test and implement process improvements • Drive adoption of product, pricing, process, and sales-practice changes • Integrate AI into prospect research, call preparation, follow-up, CRM administration, and other sales workflows • Leverage AI-powered call analysis to support coaching and identify activity trends • Test new tools and workflows, measure effectiveness, and scale successful approaches • Partner with senior leadership and People/Talent teams on hiring • Participate in structured interviews and maintain a high hiring bar • Support onboarding and establish 30/60/90-day ramp plans • Monitor new-hire progress and accelerate time to productivity • Collaborate with Marketing, Operations, Customer Success, Product, and other teams • Bring frontline insights, win/loss themes, and customer feedback to cross-functional partners • Improve conversion, customer experience, revenue performance, and Sales hand-offs

🎯 Requirements

• 3+ years of experience leading a quota-carrying sales team, ideally within SaaS or another high-velocity sales environment • Proven experience managing and coaching Account Executives or similar customer-facing sales professionals • Demonstrated ability to improve team and individual sales performance through structured coaching and accountability • Strong understanding of sales metrics, pipeline management, forecasting, and CRM discipline • Experience with performance management, including setting clear expectations and addressing under-performance • Experience hiring, onboarding, and ramping sales professionals • Strong analytical skills and ability to translate sales data into practical actions • Excellent communication skills, with the ability to be direct, clear, empathetic, and constructive • Strong cross-functional collaboration skills • Customer-first, consultative approach to sales leadership • Comfort operating in a fast-paced environment where priorities, products, pricing, and processes can evolve • Hands-on leadership style balancing day-to-day execution with longer-term thinking • Genuine interest in AI and emerging sales technologies, with ability to translate new tools into practical improvements • Experience leading SMB or high-velocity sales teams is an asset • Experience within SaaS, technology, fintech, HR technology, or another recurring-revenue business model is an asset • Hands-on experience implementing AI tools within a sales organization is an asset • Experience with AI-powered conversation intelligence or call analysis is an asset • Strong CRM reporting and analytics capabilities are an asset • Experience leading teams through significant changes to products, pricing, processes, or go-to-market strategy is an asset • Degree or diploma in business or a related field, or equivalent professional experience is an asset

🏖️ Benefits

• Significant performance-based bonus • Extended health and dental benefits • Generous paid time off • Professional growth and development • Fantastic company culture