Project Manager – Operations Manager

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🕒 May 23

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Logo of Teamficient

Teamficient

11 - 50 employees

Founded 2020

🤝 B2B

B2B • Healthcare

Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.

📋 Description

• Develop and implement operational strategies that support company growth and efficiency. • Analyze existing workflows and identify opportunities for improvement and optimization. • Plan, coordinate, and oversee multiple projects simultaneously to ensure timely delivery. • Guide team members, delegate tasks appropriately, and maintain accountability across all active projects. • Communicate consistently with leadership on project progress, KPI performance, and challenges with proposed solutions. • Create and track KPIs, reports, and operational goals to measure and drive results. • Support sales planning, lead generation, and relationship-building efforts.

🎯 Requirements

• 4+ years of proven experience as a Project Manager, Operations Manager, or in a similar leadership role. • Strong written and verbal communication skills, with a track record of clear, consistent reporting to leadership. • Experience creating and tracking KPIs, operational reports, and performance goals. • Solid understanding of sales strategy, operational planning, and business development. • Demonstrated ability to lead teams, delegate effectively, and drive accountability. • Experience in the driving school, educational services, or a similar regulated service industry in the United States (Good to have). • Background in customer service operations, scheduling, or compliance-driven environments (Good to have). • Experience with operational scaling and partnership development (Good to have).

🏖️ Benefits

• Work Without Borders: Collaborate daily with experts from around the world and gain international exposure. • Built for Remote: Join a fully remote culture designed for autonomy, flexibility, and trust. • Diverse Perspectives: Be part of a multicultural team where different backgrounds are our greatest strength. • Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.

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