Director - Community Impact

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June 6

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techbridge

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B2B • Non-profit • Education

Techbridge is a nonprofit organization dedicated to breaking the cycle of generational poverty through technology solutions and workforce programming. They empower nonprofits by offering customizable and accessible tech solutions that align with unique organizational needs, helping them maximize their impact. Additionally, Techbridge provides training programs to equip individuals with necessary tech skills, fostering workforce development and sustainability.

11 - 50 employees

Founded 2000

🤝 B2B

🤝 Non-profit

📚 Education

📋 Description

• The Techbridge mission is to break the cycle of generational poverty through the innovative use of technology to transform nonprofit and community impact. • Providing technology support for nonprofits improves their opportunities for increased operational capacity and creates an effective pathway for the communities these nonprofits serve to become more stable. • The Community Impact team at Techbridge serves as outward representatives of the Techbridge mission, value proposition and services. • This role reports to the Vice President of Community Impact Officer and is responsible for cultivating, developing, leading, and closing new opportunities with nonprofit customers. • This role is highly visible and leads Techbridges efforts across our four focus areas: hunger, homelessness, legal support, and workforce development, but is the inhouse expert on legal support and our Justiceserver product. • The Director will work with, steward, and increase our work with nonprofits, foundations, and community collaboratives. • The Director is an active thought leader and business development strategist who serves as co-product owner for Techbridges JusticeServer platform.

🎯 Requirements

• 7+ years managing customer facing teams with nonprofits, public sector, companies, law firms, legal and civil support agencies and organizations, and the federal, state and city government • 5+ year business development experience, sales and post-sales experience • Experience in a similar leadership role, preferably within a nonprofit or mission driven technology organization • Proven ability to lead all sales efforts to engage new customers, prospect, cultivate, lead gen, discovery, proposal, implementation and post sales support • Advanced Salesforce product knowledge • Advanced Microsoft product knowledge • Strong background in technology with experience managing technical projects and teams • Demonstrated ability to handle customer escalations effectively and manage high-priority client relationships. • Data driven • Ability to communicate with non-technical customers in their own language • Excellent analytical and problem-solving skills. • Ability to negotiate solutions to complex issues that satisfy the needs of a diverse group of constituents. • Passionate about producing high-quality work and customer delight • Exceptional verbal and written communication skills. • Successful track record of leadership as it relates to building collaboration and consensus between disparate groups; a leader who can gain buy-in from his/her organization around cohesive execution strategies. • Ability to build and sustain excellent relationships cross-functionally and at multi-levels internally, and also with partners and customers.

🏖️ Benefits

• Full benefits offered medical, dental, and vision insurance • 401k matching • Generous vacation, sick and personal days, holidays, including summer Friday hours