Live Chat Representative

Job not on LinkedIn

🕒 July 28

🏄 California – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 45%

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Logo of Technology Engineering and Construction

Technology Engineering and Construction

11 - 50 employees

Founded 1998

🏗️ Construction

📋 Compliance

⚡ Energy

Construction • Compliance • Energy

Technology Engineering and Construction is a Bay Area–based environmental engineering and construction services firm (branded TEC Accutite) with more than three decades of experience delivering fuel storage tank, environmental compliance, and related construction services across the Greater San Francisco Bay Area and North America. The company specializes in regulated fuel storage tank work — inspection, remediation, design and construction — and provides fast-response field services to minimize facility downtime, plus compliance documentation and project tracking through a partnership with Facilitr. TEC positions itself as a mid-sized, technically deep provider that serves commercial facilities and government agencies to resolve environmental and regulatory challenges affordably and professionally.

📋 Description

• Engage with customers in real-time through live chat to provide support and assistance • Resolve customer queries, complaints, and issues in a timely and professional manner • Identify and escalate complex issues to the appropriate team or department • Maintain accurate records of customer interactions and transactions • Provide feedback and suggestions for improving the customer experience

🎯 Requirements

• High school diploma or equivalent • Previous experience in customer service or a similar role • Excellent communication skills, both written and verbal • Ability to multitask and work under pressure • Proficiency in typing and using live chat software

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