Business Analyst, Information Technology

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🕒 March 31

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TEHORA inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

TEHORA inc. is a company focused on offering enduring solutions through a strong ethos of observation, analysis, creation, innovation, sustainability, and preservation for future generations. Led by President Emmanuelle Soudé, TEHORA inc. operates with a commitment to long-term growth and partnership. The company's services and growth opportunities are a testament to their dedication to these principles, making them an appealing place for prospective employees. They have their headquarters in Québec, Canada, and encourage spontaneous applications from potential candidates.

📋 Description

• Analyze and assess needs, diagnose problems or situations across different client business areas, and provide documented recommendations; • Write and validate requirements for implementation within the IT project portfolio; • Conduct impact and feasibility studies on preliminary projects or when handling change requests; • Write functional analysis and business analysis documentation; • Document business processes for automation (existing processes, target processes); • Coordinate projects under their responsibility using the organization’s project management templates (project charter, status reports, plan); • Train internal clients on new features and new systems; • Respond to development or bug-fix requests of medium complexity from clients; • Guide development teams in their analyses and act as the functional point of contact for the project team; • Configure the systems under their responsibility; • Oversee solution testing in collaboration with internal clients, and lead migration and post-implementation phases with project teams; • Support change management with business units; • Improve and optimize processes and application documentation for internal clients; • Perform other related duties as required.

🎯 Requirements

• Bachelor’s degree in Computer Science, Business Administration (IT option), or another relevant university program and five (5) years of experience relevant to the role. • Or a College Diploma (DEC) and a 30-credit certificate in Business Administration (or another appropriate program) and seven (7) years of experience relevant to the role. • Excellent command of written and spoken French • Good command of written and spoken English • Good knowledge of ERP and CRM software • Experience with the following software/packages is an asset: Ungerboeck, MS SharePoint, MS-SQL • Proficient in MS Office • Experience with Visio (a plus) • Familiarity with a project management methodology (PMBOK is an asset) • Knowledge of Lean Six Sigma (a plus)

🏖️ Benefits

• Remote work and flexibility to accommodate your family obligations • An entrepreneurial culture that fosters creativity and innovation • Flexible hours (depending on the type of employment contract) • Sick leave and leave for family events • Appropriate IT equipment • A rewarding and motivating workspace • Social and environmental initiatives • On-the-job learning program • Career progression