Junior IT Support

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🔥 40 minutes ago

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TEHORA inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

TEHORA inc. is a company focused on offering enduring solutions through a strong ethos of observation, analysis, creation, innovation, sustainability, and preservation for future generations. Led by President Emmanuelle Soudé, TEHORA inc. operates with a commitment to long-term growth and partnership. The company's services and growth opportunities are a testament to their dedication to these principles, making them an appealing place for prospective employees. They have their headquarters in Québec, Canada, and encourage spontaneous applications from potential candidates.

📋 Description

• Provide first-level IT support to users • Install and configure computer equipment • Participate in deployment and replacement of workstations • Process and follow up on support requests • Support desktop software and Microsoft tools • Participate in IT inventory management • Provide technical assistance to users on-site or remotely • Document interventions and incidents • Collaborate with support and operations teams

🎯 Requirements

• Hold a Diploma of Vocational Studies (DEP) in IT support or equivalent training • Minimum of one (1) year of experience as an operator or in IT support • Experience providing user support • Proficient with Microsoft Office suite and Outlook • Solid knowledge of user-level computing • Excellent verbal and written communication skills • Strong customer-service orientation • Able to handle computer equipment and lift loads of up to approximately 22 kg • Versatile, resourceful, and autonomous • Strong ability to learn and manage priorities • Consistently committed to quality work and customer service

🏖️ Benefits

• Remote work and flexibility to accommodate family obligations • Entrepreneurial culture that encourages creativity and innovation • Flexible schedules (depending on type of employment contract) • Sick leave and leave for family events • Appropriate IT tools • Stimulating and motivating workspace • Social and environmental initiatives • On-the-job learning program • Career development path