Government Provider Operations Analyst

🕒 August 10

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Teladoc Health

Teladoc Health

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Manage Teladoc Health Medical Group Medicare and Medicaid provider networks • Perform periodic verification of individual practitioner enrollment status in Medicare and Medicaid programs • Affiliate Medicaid-enrolled individual practitioners to THMG Medicaid group enrollments • Support practitioners with Medicaid enrollment applications by pre-populating data, collecting documents, and submitting applications • Add and remove individual practitioners from Medicare/Medicaid networks on the consultation platform • Complete group Medicaid enrollment applications and communicate with Medicaid agencies throughout the approval process • Complete periodic Medicaid revalidation applications • Update group enrollments to reflect current THMG network composition • Produce monthly Medicare/Medicaid network status reports • Produce monthly reports tracking individual progress toward KPIs • Perform ad hoc reporting to investigate Medicare/Medicaid claims discrepancies • Author current documentation of assigned network processes • Respond to organization-wide inquiries regarding assigned Medicare/Medicaid networks • Provide additional reporting, analytics, and other duties as assigned

🎯 Requirements

• 1–2 years’ Medicare/Medicaid network management experience preferred but not required • 2–3 years’ experience in a healthcare administrative/operations environment preferred but not required • High school diploma (or equivalent) • Strong verbal and written communication skills • Ability to communicate effectively with providers, team members, and senior management • Effective presentation skills and ability to lead discussions in group environments • Ability to work independently and collaboratively • Ability to thrive in a fast-paced environment • High energy level, enthusiasm, and willingness to do what is necessary to be successful • Ability to adapt quickly to change while meeting aggressive deadlines • Detail-oriented, analytical, and organized • Intermediate Microsoft Excel, PowerPoint, Word, and Outlook skills • Must be currently authorized to work in the United States without visa sponsorship now or in the future • Teladoc Health will not sponsor or transfer employment work visas for this position

🏖️ Benefits

• Performance bonus • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually • Benefits subject to eligibility requirements • Inclusive benefits program centered around employees and their families • Tailored programs addressing individual and family needs • Career growth opportunities • Candidate resources and recruiter support

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