
5001 - 10000 employees
🏥 Healthcare
👥 B2C
☁️ SaaS
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
Healthcare • B2C • SaaS
Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.
🔥 0 minutes ago
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5001 - 10000 employees
🏥 Healthcare
👥 B2C
☁️ SaaS
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
Healthcare • B2C • SaaS
Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.
• Coordinate and oversee scheduling of virtual appointments according to provider availability and patient preferences • Triage and prioritize patients based on urgency and appropriate level of care • Prioritize patients between sites using clinical judgment • Collaborate with healthcare providers to optimize virtual care schedules and appointment utilization • Communicate patient-specific information and instructions to providers before booked virtual appointments • Oversee accurate and up-to-date medical records, appointment details, and visit outcomes • Generate and share virtual care reports with relevant stakeholders • Coordinate follow-up of lab results • Communicate patient results according to relevant processes • Follow processes for communicating critical lab results • Collaborate with healthcare team members to ensure continuity of care between virtual and in-person services
• Bachelor's degree in nursing or equivalent work experience • Current practicing registration and good standing as a Registered Nurse with the British Columbia College of Nurses & Midwives (BCCNM) • Competence in CTAS in a fast-paced environment • Adherence to the Emergency Nursing Scope and Standards of Canadian Practice • Healthcare coordination, scheduling, and administration experience • Current CTAS certification with 5+ years’ experience • Previous virtual work experience is an asset • Familiarity with electronic health record (EHR) systems • Previous exposure to telemedicine or virtual care services • ACLS certification preferred • Telephone Triage Nursing Certification preferred • Strong organizational and time-management skills • Excellent communication, written, verbal, and documentation skills • Familiarity with virtual care platforms and basic technical troubleshooting • Knowledge of medical terminology and healthcare processes • Ability to work independently and as part of a healthcare team • Attention to detail and accuracy in maintaining patient records and documentation • Understanding of healthcare compliance and patient privacy regulations • Full flexibility for availability Monday to Sunday, including day, evening, night, and weekend shifts • Multiple provincial nursing licenses are an asset
• Accessible care at no cost to patients • Learning and growth opportunities • Collaborative, supportive network • Flexible scheduling across day, evening, night, and weekend shifts • Reasonable accommodations for qualified individuals with disabilities • Inclusive, accessible work environment • Equal employment opportunity
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