Bilingual Case Manager – Wellbeing Assessment Screener

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Conduct in-depth, empathetic interviews with working professionals and executives to assess their mental wellbeing • Write detailed notes from interviews, capturing key points such as strengths, areas of concern, and recommendations to improve wellbeing • Combine questionnaire responses with interview findings to provide a comprehensive, integrated wellbeing assessment • Create summary reports with tailored recommendations based on integrated data and clinical best practices • Work closely with our team lead and clinical psychologist to refine recommendations, ensure quality, and continuously improve screening processes

🎯 Requirements

• Bachelor's or Master's degree in psychology, social work, or a related mental health field • Previous experience working with clients in a mental health, wellbeing, or counseling setting • Ability to conduct thorough and empathetic interviews to assess mental wellbeing • Proficiency in analyzing questionnaire data and integrating it with interview findings • Strong writing skills to document interviews and compile comprehensive summary reports • Excellent verbal and written communication skills in both English and French • Demonstrated ability to manage multiple clients and cases efficiently while maintaining strict confidentiality and professional boundaries

🏖️ Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures • Minimum 3 weeks of vacation • Flexible benefits plan to meet the needs of you and your family • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements • Generous company matched pension and share purchase programs • Opportunity to give back to communities in which we work, live and serve • Career growth and learning & development opportunities to develop your skills