Bilingual Senior Program Manager – Nurse Practitioner Team Lead

🕒 August 5

🇨🇦 Canada – Remote

💵 $86k - $136k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

🛡️ Insurance

📡 Telecommunications

💰 $500M Post-IPO Debt on 2023-03

Healthcare • Insurance • Telecommunications

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Lead the strategic direction for Physicians, Nurse Practitioners, Registered Nurses, and Medical Secretaries • Foster a collaborative and positive clinical work environment • Bridge communication between the clinical team and management • Align clinician feedback with business objectives and balance retention with organizational goals • Harmonize processes, communications, policies, training, and operations nationally across Canada • Develop and implement evidence-based clinical protocols • Conduct chart audits and clinical reviews • Manage patient escalations • Formalize continuing medical education • Introduce and support processes and metrics to optimize operational efficiency • Serve as a jurisdictional clinical practice expert • Navigate regulatory environments and practitioner scope-of-practice limitations • Lead province-specific lab strategies • Represent the clinical perspective in business meetings and client engagements • Shape innovative programs and services and drive continuous improvement in patient-centered care

🎯 Requirements

• Primary Care Nurse Practitioner in good standing with the affiliated regulatory body • Bilingualism and mastery in French and English, spoken and written, is mandatory • Minimum 2 years of experience as a Nurse Practitioner • Prior team oversight experience • Change management experience • Strong organizational and facilitation skills • Data analysis and leadership abilities • Passion for growth and development in a fast-paced environment • Keen interest in technology and healthcare • High comfort with IT systems, including Google Suite, Windows, and Mac OS • Curious, analytical, entrepreneurial, resourceful, adaptable, and communicative • Able to work 7.5 hours per day, Monday to Friday • Advanced knowledge of English required for regular interaction with English-speaking external and internal parties and use of English-only IT tools

🏖️ Benefits

• Comprehensive total rewards package • Competitive salary and bonus structures • Minimum 3 weeks of vacation • Flexible benefits plan • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements • Generous company matched pension program • Share purchase programs • Opportunity to give back to communities in which we work, live and serve • Career growth and learning & development opportunities