Senior QA Analyst, Support Business Analyst

🔥 2 hours ago

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Execute testing strategies, collaborate with cross-functional teams, and ensure successful implementation of our comprehensive solution • Develop comprehensive test scenarios, mentor junior QA resources, and serve as a reliable point of contact for quality-related decisions • Continue to support the integrated administration solution delivered at go live as you transition to our Ongoing Services team in a client-facing role responsible to support our enterprise SaaS solutions • Work closely with our client leads to proactively ensure we deliver quality service and optimal solutions to support our client’s business operations needs

🎯 Requirements

• A degree in administration, computer science, actuarial mathematics, business analysis, or a related field • 5+ years of experience in software quality assurance including 2 years in a senior role • Ability to understand client needs and requirements from a quality assurance, testing, and ongoing services perspective, ensuring solutions align with external customer expectations. • Ability to balance multiple priorities while maintaining strong collaborative relationships with stakeholders, developers, and business teams. • Excellent communication skills in English (oral and written) with external clients and internal team members at all levels • Proficiency in current computer technologies • Experience in using Excel and the Microsoft Office suite

🏖️ Benefits

• 100% work from home arrangement with travel requirements for essential meetings in the USA • Long-term work with cutting-edge technology solutions and extensive exposure to multiple business modules (Pension, Health & Welfare, Payroll, Finance) • Rich mix of internal and external client interactions and a dynamic, collaborative team driving innovation in our industry • Comprehensive customizable benefits package to suit your unique needs and lifestyle • Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance • Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan