Application Analyst

🕒 September 17

🇺🇸 United States – Remote

💵 $68.6k - $106.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

👥 B2C

💰 $2G Post IPO debt on 2022-07

Healthcare • B2C

Tenet Healthcare is a for-profit healthcare services company that owns and/or operates hospitals and hospital programs through subsidiaries and affiliates across the United States. The company's website and materials describe acute-care hospitals, emergency centers, specialty services (including cancer centers and advanced cardiac imaging), medical office buildings, physician careers and community health networks; Tenet emphasizes compliance, community service, and clinical innovation.

📋 Description

• Organize and manage daily operational activities for athenaCollector, including application monitoring, configuration, troubleshooting, and issue resolution • Serve as a primary point of contact for customer requests, incidents, and application support • Provide timely status updates and clear communication • Configure and maintain athenaCollector administrative tables, billing settings, fee schedules, allowable schedules, contracted rates, providers, departments, insurance packages, and medical groups • Support provider and department onboarding, offboarding, and configuration changes • Create, update, test, and implement application dictionaries, tables, claim rules, billing rules, and workflow configurations • Investigate and resolve claim, payment, denial, remittance, unpostable, accounts receivable, and patient balance workflow issues • Maintain charge, fee, and contracted-rate information across athenaCollector and connected systems • Support claim submission and denial-prevention workflows • Coordinate payment posting, remittance, credit balance, underpayment, zero-pay, and unapplied-credit issue resolution with revenue cycle teams and athenahealth • Assist with payer enrollment, provider number, department, insurance package, and credentialing-related configuration issues • Monitor interfaces, integrations, and inbound or outbound transactions; troubleshoot routing or data issues • Collaborate with revenue cycle teams, application teams, business owners, market leadership, end users, vendors, and support partners • Participate in application testing, release readiness, upgrades, implementations, workflow improvements, and adoption of consistent practices • Document configurations, procedures, decisions, issue resolutions, and user guidance • Provide application education, knowledge transfer, and end-user support • Participate in a rotating on-call support schedule • Perform other duties as assigned

🎯 Requirements

• Strong customer service orientation and clear communication with technical and non-technical stakeholders • Working knowledge of healthcare billing, practice management, revenue cycle, provider, department, charge, claim, payment, remittance, denial, and accounts receivable workflows • Strong analytical, organizational, interpersonal, and problem-solving skills • Ability to investigate application issues, identify root causes, coordinate resolution, and communicate risks or dependencies • Ability to work independently while collaborating across technical, operational, vendor, and revenue cycle teams • Ability to manage multiple priorities and meet deadlines in a changing healthcare environment • Effective written and verbal communication skills with attention to documentation and follow-through • Experience supporting locally hosted or web-based business applications • Experience supporting healthcare billing, practice management, revenue cycle, or related healthcare applications • Demonstrated ability to diagnose and resolve business and technical issues • Understanding of application configuration, system components, data interfaces, and integrated workflows • Ability to work directly with customers, vendors, internal technology teams, and business partners • Up to 20% travel required • Must pass a Motor Vehicle Records check • Bachelor’s degree preferred • Experience supporting athenaCollector or athenaOne preferred • Experience with provider and department configuration, fee and allowable schedules, claim rules, denial workflows, payment posting, or payer enrollment preferred • Experience supporting ambulatory operations or enterprise revenue cycle workflows in a healthcare environment preferred

🏖️ Benefits

• Medical, dental, vision, disability, AD&D and life insurance • Paid time off (vacation & sick leave) • Discretionary 401k match • 10 paid holidays per year • Health savings accounts • Healthcare and dependent flexible spending accounts • Employee Assistance program • Employee discount program • Pet insurance • Legal insurance • Accident and critical illness insurance • Long term care • Elder & childcare • Auto & home insurance • Colorado paid leave in accordance with Colorado’s Healthy Families and Workplaces Act