Human-Centered Design Specialist IV – Technical Design

🕒 September 24

🇺🇸 United States – Remote

💵 $100k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✍️ Designer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LMI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1961

📦 Logistics

🏥 Healthcare

🎖️ Defense

Logistics • Healthcare • Defense

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

📋 Description

• Lead end-to-end human-centered design activities for new technical solutions, major enhancements, and redesign efforts • Translate stakeholder and user needs into intuitive, usable, accessible, and technically feasible digital experiences • Design Microsoft Power Platform applications and dashboards, SharePoint sites and solutions, analytics products, workflow tools, and other enterprise digital platforms • Develop information architectures, navigation structures, user flows, task flows, process flows, and interaction models • Create low-, medium-, and high-fidelity wireframes, mockups, clickable prototypes, and design concepts • Develop design specifications and developer handoff materials • Partner with developers, solution architects, analysts, product owners, and technical leads • Review implemented solutions against approved designs and user experience requirements • Plan and conduct stakeholder and user interviews, discovery sessions, contextual inquiry, workshops, usability testing, and qualitative research • Synthesize findings into themes, insights, design principles, user needs, and actionable recommendations • Develop personas, journey maps, experience maps, service blueprints, workflows, and other HCD artifacts • Validate and iterate designs based on research, technical considerations, accessibility requirements, and user feedback • Contribute to or lead Magnify Reports and document stakeholder needs, findings, opportunities, recommendations, and design approaches • Create executive-ready presentations and visual artifacts for VA and LMI stakeholders • Incorporate Section 508, WCAG, accessibility, and inclusive-design principles • Collaborate across multidisciplinary teams and facilitate design sessions, reviews, and working sessions • Participate in LMI's HCD community of practice and share methods, templates, lessons learned, and reusable assets • Work within Agile, Scrum, Kanban, or hybrid delivery environments

🎯 Requirements

• Bachelor's degree in Human-Centered Design, Human-Computer Interaction, Interaction Design, UX Design, Information Design, Psychology, Information Systems, or a related field • 7+ years of experience in human-centered design, UX design, product design, service design, interaction design, or a related discipline • Demonstrated experience independently leading complex digital product or enterprise-technology design efforts • Strong experience conducting stakeholder and user research and translating findings into actionable design recommendations • Demonstrated ability to develop wireframes, user flows, information architectures, journey maps, interactive prototypes, and detailed design specifications • Proficiency with modern design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, Miro, or comparable tools • Experience working collaboratively with software developers, architects, analysts, and technical teams • Technical fluency sufficient to design solutions within enterprise platforms and communicate effectively with development teams • Understanding of Microsoft Power Platform, SharePoint, enterprise dashboards, data visualization, workflow systems, or comparable technologies • Knowledge of Section 508, WCAG, accessibility, and inclusive-design principles • Excellent stakeholder interviewing, facilitation, presentation, and communication skills • Strong analytical and problem-solving skills with the ability to operate independently in ambiguous environments • Ability to manage and prioritize multiple concurrent design and research activities • Ability to obtain and maintain a Public Trust clearance • Desired: Master's degree, portfolio, federal healthcare or VA experience, Microsoft 365-based experience, federal digital modernization experience, service design/systems thinking/Lean UX/Design Thinking/Agile product development experience, formal government HCD deliverables experience, and relevant certifications