Technical Program Communications Coordinator

🕒 July 29

🇺🇸 United States – Remote

💵 $75k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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LMI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1961

📦 Logistics

🏥 Healthcare

🎖️ Defense

Logistics • Healthcare • Defense

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

📋 Description

• Managing communications and responding to USPS customers who have questions or concerns about the USPS Fraud Analytics and Mitigation (FAM) program. • Effectively communicating USPS policy and guidelines to internal and external stakeholders at varying levels. • Organizing and tracking customer requests to ensure they are handled in a timely fashion. • Maintaining and analyzing data at the request of the USPS client in Databricks and Excel. • Working with other USPS contractors and vendors to meet customer needs and successfully resolve complex issues. • Identifying areas of process improvement and leveraging technical skills to help solve these issues.

🎯 Requirements

• Bachelor’s degree with zero to two years of experience in one (or multiple) of the following practices: project management, project scheduling, business process improvement, business consulting, or continuous improvement. • Moderate skills and proficiency with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio. • Demonstrated soft skills such as customer service, patience, emotional intelligence, and exemplary communication skills (written and verbal). • Ability to align personal goals with team objectives, creating a personal brand that enhances the team. • Strong analytical and problem-solving skills. • Successful performance operating within a fast-paced, autonomous, and collaborative virtual environment. • Significant understanding of project management fundamentals and ability to work within project constraints. • Excellent analytical, problem-solving, and presentation skills. • Strong business acumen. • Must be able to obtain a Position of Public Trust Clearance – Must be a US Citizen.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options