Senior Site Reliability Engineer

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September 9

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TextNow

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Telecommunications

TextNow is a revolutionary phone service provider offering free and flexible phone services. It provides users with unlimited talk and text, as well as essential data, all on the nation's largest 5G network through a convenient app. With TextNow, users can get a free phone number or transfer their existing number and take advantage of nationwide coverage. Moreover, TextNow offers customizable data plans that can be chosen based on specific needs. The service is supported by advertising partnerships, making it possible for users to enjoy these offerings at no cost. TextNow serves as an accessible alternative to conventional mobile service providers and other programs like the Affordable Connectivity Program (ACP).

51 - 200 employees

Founded 2009

📡 Telecommunications

📋 Description

• Be responsible for maintaining and scaling production services and servers for complex and high throughput.\u00a0 • Improve scalability, service reliability, capacity, and performance.\u00a0 • Write automation code for provisioning and operating infrastructure at scale.\u00a0 • Build tools for internal use to support software engineering best practices.\u00a0 • You are not an operator; you2\u0080\u0099re an experienced software engineer focused on operations.\u00a0 • Work with development teams to make sure the applications fit nicely within the infrastructure and scalability/reliability/security is designed and implemented from the start.\u00a0 • Participate in on-call rotation, being responsible for uptime and support.\u00a0 • Roll up the sleeves to troubleshoot incidents, formulate and test your hypotheses, and narrow down possibilities to find the root cause.

🎯 Requirements

• Strong knowledge of Linux and open-source software • Understanding of modern web architecture (HTTPS, REST) and technology stacks • 4+ years of experience with programming/scripting languages (Bash, Go, Python, Ruby, etc.); deployment automation using Ansible, Puppet, and Terraform; MariaDB, Redis, and various NOSQL engines; Experience deploying containers using Docker and Kubernetes;\u00a0 Experience working in the Amazon public cloud (AWS) • Experience supporting mobile applications (Android and iOS) • Experience in the telecommunications industry

🏖️ Benefits

• More about TextNow... • Our Values: • ·\u00a0\u00a0Customer Obsessed\u00a0(We strive to have a deep understanding of our customers) • ·\u00a0\u00a0Do Right By Our People (We treat each other with fairness, respect, and integrity) • ·\u00a0\u00a0Accept the Challenge (We adopt a "Yes, We Can" mindset to achieve ambitious goals) • ·\u00a0\u00a0Act Like an Owner (We treat this company like it's our own... because it is!) • ·\u00a0\u00a0Give a Damn!\u00a0(We are deeply committed and passionate about our work and achieving results) • Benefits, Culture, & More: • ·\u00a0\u00a0Strong work life blend\u00a0 • ·\u00a0\u00a0Flexible work arrangements (wfh, remote, or access to one of our office spaces) • ·\u00a0\u00a0Employee Stock Options\u00a0 • ·\u00a0\u00a0Unlimited vacation\u00a0 • ·\u00a0\u00a0Competitive pay and benefits • ·\u00a0\u00a0Parental leave • ·\u00a0\u00a0Benefits\u00a0for both physical and mental well being (wellness credit and L&D credit) • ·\u00a0\u00a0We travel a few times a year for various team events, company wide off-sites, and more • Diversity and Inclusion: • At\u00a0TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great. • TextNow Candidate Policy • By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy