Retail Account Manager

🕒 July 22

☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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The Bluebird Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛒 Retail

🛍️ eCommerce

📣 Marketing

💰 Private Equity Round on 2021-08

Retail • eCommerce • Marketing

The Bluebird Group is an omnichannel retail service agency that helps build and grow brands at leading retailers such as Target, Best Buy, Amazon, Costco, Walmart, Sam's Club, and Kohls. Driven by data and led by experts, the company focuses on connected retail strategy, retail media, creative services, and insights to enhance brand growth and presence in the retail market.

📋 Description

• Serve as a key point of contact for clients, Costco teams, and internal stakeholders • Build strong working relationships with vendor operations teams and Costco buying teams • Support day-to-day account management activities and ongoing business initiatives • Maintain accurate records related to program agreements, pricing, product information, order status, and planning activities • Assist with new vendor onboarding and setup activities for brands launching at Costco • Develop and manage demand forecasts to support inventory flow and business performance • Monitor inventory positions and in-stock levels, proactively identifying risks and recommending solutions • Analyze sales trends, forecasts, and replenishment needs to support client and retailer objectives • Provide weekly sell-through reporting, analytics, and actionable recommendations to clients • Monitor key business metrics and communicate performance updates to stakeholders • Create, maintain, and update items within Costco systems • Support new item launches and ongoing item maintenance activities • Monitor customer purchase orders and support issue resolution as needed • Identify operational issues and proactively drive resolution

🎯 Requirements

• Bachelor's degree preferred • Experience working with Costco on the retailer or supplier side preferred • Experience in account management, retail operations, supply chain, forecasting, analytics, or related fields • Experience supporting consumer packaged goods (CPG) brands preferred • Strong analytical and problem-solving skills • Ability to interpret data, identify opportunities, and make recommendations • Excellent written and verbal communication abilities • Strong organizational and project management skills • Proficiency with Microsoft Excel, including sorting/filtering data, pivot tables, and VLOOKUPs • Working knowledge of Costco systems, processes, and operational requirements preferred

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development