Onboarding Specialist – Client Success

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The Growth Partner

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Artificial Intelligence • B2B • SaaS

The Growth Partner is a company dedicated to helping entrepreneurs successfully build and scale AI-powered businesses. They provide a proven system that simplifies the process of launching and growing AI ventures, offering one-on-one collaboration and guidance to over 1,200 clients. Through their strategies, clients have reported significant revenues, averaging $18,105 per month, as the company focuses on streamlining business operations with AI technologies to improve efficiency and profitability.

11 - 50 employees

Founded 2022

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Lead Structured 1:1 Onboarding Calls • - Follow a proven onboarding script and flow to guide clients through the first 60–90 minutes of their journey. • - Build rapport, understand motivations, and extract relevant background information. • - Use our Niche Finder AI tool to select and validate the client’s niche. • - Help clients choose their offer using the AI platform and market demand indicators. • - Select a business name, domain, and setup prerequisites. • - Explain the 90-day roadmap clearly and confidently. • Provide Clarity, Direction & Momentum • - Ensure every client leaves onboarding with certainty on: • - Their niche • - Their offer • - Their business name & domain • - Their roadmap for the first 7–90 days • - Support clients in removing confusion or hesitation by reinforcing confidence and clarity. • Use Internal Tools to Complete the Setup • - Handle niche, offer, and business name setup using our internal AI platform. • - Document insights, background, and decisions in the platform. • - Brief internal teams about branding, website setup, and campaign preparation. • Maintain High Communication Quality • - Communicate with professionalism, warmth, and clarity. • - Guide clients confidently through the onboarding toolkit and required decisions. • - Handle beginner-level objections, uncertainty, and confusion. • Coordinate With Support Teams • - Ensure post-onboarding handover is clear and complete. • - Flag complex cases to senior CS or Special Ops when needed. • - Schedule follow-up onboarding touchpoints.

🎯 Requirements

• 2–4+ years in Customer Success, Client Onboarding, Coaching, or Account Management. • Strong communication skills with excellent spoken English. • High EQ and the ability to build trust quickly. • Ability to follow structured scripts while maintaining natural delivery. • Comfortable guiding clients through decisions and providing clear direction. • Tech-savvy; able to navigate multiple platforms during live calls. • Confident presenting or speaking on Zoom. • **Preferred** • Experience in SaaS, AI, digital marketing, consulting, or startup environments. • Experience onboarding clients into subscription or coaching programs. • Familiarity with AI tools, automation, or CRM systems.

🏖️ Benefits

• Competitive compensation • 100% remote • High-impact role with direct client-facing responsibilities • Opportunities for career advancement • **Why Join Us** • - Be part of a fast-scaling AI company transforming how entrepreneurs build businesses. • - High-volume exposure to motivated founders from around the world. • - Remote flexibility — work from anywhere with reliable internet. • - Professional growth in communication, AI-driven workflows, and business strategy. • - Direct impact on client success during the most critical stage of their journey.