Customer Success Manager

Job not on LinkedIn

🕒 May 11

🇺🇸 United States – Remote

💵 $120k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Apply Now
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The Job Sauce

11 - 50 employees

The Job Sauce helps people land dream jobs and companies land dream employees. We believe a great job is integral to a fulfilling life, and there are few things better than helping people live a fulfilling life.

📋 Description

• Own responsibility for retaining a book of business • Be the main point-of-contact for customers • Collect and track customer-specific business goals • Deliver world class customer service • Serve as a product expert with an ability to drive feature activation • Identify and highlight successes achieved through Further platform

🎯 Requirements

• 5+ years working in a customer-facing role • Experience servicing mid-market and enterprise customer bases • Experience understanding a software platform’s capabilities • Experience connecting high-level business goals to product capabilities • Experience analyzing data sets to assess performance • Confidence and executive presence in customer interactions

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development • Paid time off • Bonuses

Apply Now

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