Customer Success Manager

Job not on LinkedIn

🕒 May 11

🇺🇸 United States – Remote

💵 $120k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Apply Now
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Logo of The Job Sauce

The Job Sauce

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Job Sauce is a staffing and recruiting firm dedicated to helping individuals secure their ideal job and assisting companies in finding their perfect employees. With a focus on startups and high-growth tech companies, The Job Sauce partners with hiring managers to understand the qualities of their ideal candidates while also offering job seekers various services, including career coaching, resume writing, and interview training. Their goal is to leverage hiring data and innovative coaching techniques to enhance the job-seeking experience, ensuring both parties find fulfilling matches.

📋 Description

• Own responsibility for retaining a book of business • Be the main point-of-contact for customers • Collect and track customer-specific business goals • Deliver world class customer service • Serve as a product expert with an ability to drive feature activation • Identify and highlight successes achieved through Further platform

🎯 Requirements

• 5+ years working in a customer-facing role • Experience servicing mid-market and enterprise customer bases • Experience understanding a software platform’s capabilities • Experience connecting high-level business goals to product capabilities • Experience analyzing data sets to assess performance • Confidence and executive presence in customer interactions

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development • Paid time off • Bonuses

Apply Now

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