Field Service Engineer II, LCMS

🕒 September 9

🏄 California – Remote

🏄 California – Remote

💵 $34 - $45 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, perform preventive maintenance, troubleshoot, and repair Chromatography and Mass Spectrometry equipment at customer laboratories • Handle personal parts inventories and complete job tasks using service ticket management software • Complete accurate and timely service reports, expense reports, and other administrative tasks • Train customers in equipment and software • Provide a communication link between customers and the company to ensure effective service • Attend factory-provided technical and service training on new products • Work with Service and Sales teams • Review customer data and run factory protocols to troubleshoot instrumentation • Share diagnostic information with engineering, factory, field service, management, and other personnel to expedite repairs

🎯 Requirements

• Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field • 2+ years of hands-on technical experience installing, troubleshooting and repairing Chromatography or Mass Spectrometer equipment • Strong electronics and mechanical troubleshooting skills, with ability to diagnose issues down to component level • Ability to read and interpret technical documentation and schematics • Experience with ultra-high vacuum systems and high voltage equipment preferred • Experience documenting service activities and preparing detailed reports • Ability to effectively train and support customers with equipment operation • Adherence to safety protocols and quality standards • Demonstrated success in meeting customer satisfaction goals • Excellent customer service and communication skills, both written and verbal • Strong organizational and time management capabilities • Strong problem-solving abilities and capacity to work independently • Proficiency with Microsoft Office suite and service management software • Physical ability to lift up to 50 lbs. and work in various laboratory environments • Must be legally authorized to work in the United States without sponsorship now or in the future • Must be able to pass a comprehensive background check and drug screen • Must have a valid driver's license

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability in accordance with company policy • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount • Variable annual bonus eligibility based on company, team, and/or individual performance results