
1001 - 5000 employees
Founded 2018
💼 Consulting
👥 B2C
☁️ SaaS
Consulting • B2C • SaaS
The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.
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1001 - 5000 employees
Founded 2018
💼 Consulting
👥 B2C
☁️ SaaS
Consulting • B2C • SaaS
The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.
• Make outbound calls to potential and existing customers • Present and promote products or services effectively • Identify customer needs and offer tailored solutions • Close sales and achieve performance targets • Maintain detailed records of calls and customer interactions • Work from home as part of a virtual sales team • Operate a computer, telephone headset, and other office equipment • Perform sedentary work and sit or stand for long periods • Occasionally move about the office and move or exert force up to 40 pounds
• Must be 18 years or older • High school diploma or equivalent required • Previous outbound sales or call center experience preferred • Excellent communication and negotiation skills • Self-motivated and results oriented • Ability to work independently in a remote setting • Reliable internet connection • Quiet workspace • Must complete a full application, including screening questions and a brief pre-employment test • Must be authorized to work in the country where the job is based • Must be willing to submit to a Level II background and/or security investigation with a fingerprint • Must be willing to submit to drug screening; does not apply in Canada
• Paid time off (PTO) • Paid holidays • Supplemental health coverage through Blue Cross for full-time employees • Life insurance options • Accident insurance • Critical illness insurance • Internal promotion and career advancement opportunities • Paid training • Team-oriented work environment • Casual dress code
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