Developer Relations Engineer (DevRel) - APAC

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August 8

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XION

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eCommerce • B2B • Tech

XION is a domain name sales company that offers a wide range of internet domain names for purchase. Since 2005, they have provided a simple and secure shopping experience, allowing customers to buy domain names directly or through affordable payment plans. With a commitment to customer satisfaction, XION offers a 30-day money-back guarantee and various support options to help users acquire and manage their domain names effectively.

51 - 200 employees

Founded 2012

🛍️ eCommerce

🤝 B2B

📋 Description

• Top priority: help builders deploy on XION as seamlessly as possible, and continuously improve the developer experience • Be the lead point of contact for builders deploying on XION, providing proactive support to builders across direct Telegram chats, Discord channels, forums, and community chats. • Address developer pain points by improving documentation, examples, SDKs, and APIs in collaboration with engineering. • Gather and prioritize developer feedback for product and engineering team enhancements. • Advocate internally for the developer community’s needs and concerns. • Build and maintain relationships with developers to foster a supportive community. • Stay updated on blockchain and software application trends, tools, and best practices.

🎯 Requirements

• Strong, proactive communication skills. Builders always come first. Never let over 15 hours pass on a support request without acknowledgement that the message was received. • Organization: you will be juggling many different requests, across many different teams, across many different channels. It is important to stay organized so that builders receive the highest level of support. In addition, repeated requests will need to be logged, surfaced and addressed in documentation & improved developer tools to streamline future support. • Strong background in Computer Science through education or self-learning. • Minimum 3 years in developer relations or technical evangelism for consumer APIs, applications, blockchain projects. • Advanced understanding of one of: Typescript, Go, Rust • Ability to communicate complex technical concepts clearly to a diverse audience. • Experience in managing open-source projects and maintaining high-quality documentation. • Strong networking and interpersonal skills, passionate about supporting developers. • Proactive and empathetic problem-solving approach, committed to continuous improvement.