Client Operations Specialist

Job not on LinkedIn

🕒 August 6

🇺🇸 United States – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thinkahead Consultant Psychologist Pty Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

📚 Education

Healthcare • Consulting • Education

Thinkahead Consultant Psychologist Pty Ltd is a privately owned psychology firm that operates in both the clinical and corporate consulting spaces. In the clinical setting, they provide psychological assessment and interventions to individuals, children, couples, and families, collaborating with local GPs and health organizations. In the corporate arena, Thinkahead partners with organizations to facilitate transformation and enhance performance through corporate wellbeing initiatives, leadership development, coaching, and culture enhancement programs. Their approach combines psychological principles with innovative business strategies to create constructive work cultures and high-performing teams.

📋 Description

• Manage the transaction lifecycle from quote to cash and coordinate internal support resources • Review, manage, and maintain pipeline and forecast with assigned Client Directors • Schedule recurring meetings to review Salesforce opportunities • Address customer questions and issues and coordinate resolutions • Assist Client Directors with deal structuring, customer pricing, and proposals • Develop and maintain vendor relationships to improve communication, discounts, and special-pricing turnaround • Accept customer orders and verify booking documents • Coordinate monthly accounts-receivable reviews of aging and past-due invoices • Develop and maintain client profiles and records of past quotes • Provide value-added services such as SLAs, presentations, and order history

🎯 Requirements

• Bachelor’s degree is required • 2–3 years of Sales Support preferred; Technology industry experience preferred • History of working in a high-volume, fast-paced sales environment required • Ability to understand and analyze client needs and link them to company offerings • Strong verbal and written communication skills • Strong interpersonal, organizational, time-management, and multitasking skills • Ability to work independently with minimal supervision and under pressure • Adaptability and ability to react to situations • Understanding of general business principles • Strong mathematical aptitude, including calculating margin percentages using cost+, list-, and flat GPM% models • Experience with Salesforce or another CRM preferred • Must be in MST/PST

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Cross department training and development • Sponsored certifications and credentials for continued learning