Technical Writer

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October 6

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Thinkahead Consultant Psychologist Pty Ltd

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Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

1 - 10 employees

📋 Description

• Develop, write, and maintain technical documentation, including user guides, standard operating procedures, knowledge base articles, and training materials. • Translate complex technical concepts into clear, accessible language tailored for both technical and non-technical audiences. • Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy of all documentation. • Establish and maintain documentation standards, templates, and style guides to ensure consistency across all outputs. • Manage multiple documentation projects simultaneously, meeting deadlines and maintaining high quality. • Continuously update documentation based on product changes, customer feedback, and evolving business needs. • Leverage tools and platforms for content management, version control, and publishing. • Support the creation of visual aids such as diagrams, flowcharts, and screenshots to improve comprehension. • Creation of visual process workflow diagrams to improve clarity. • Other job duties as assigned

🎯 Requirements

• Proven experience (3–5 years) as a technical writer, ideally in a technology, SaaS, or engineering environment. • Experience working in documentation tools (eg: Confluence, Markdown, MS Word, and other authoring platforms). • Experience working with tools commonly used for creating professional diagrams (Visio, Lucid Chart).

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.