Senior IT Engineer

Job not on LinkedIn

🕒 August 25

🇨🇦 Canada – Remote

💵 $80k - $99k / year

⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Third Octet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

🤝 B2B

🔒 Cybersecurity

💼 Consulting

B2B • Cybersecurity • Consulting

Third Octet is a managed IT services provider for small and medium-sized businesses that delivers cloud-first, employee-centric IT solutions to enable productive remote and hybrid work. They specialize in Microsoft Azure and Microsoft 365, managed services, cloud infrastructure, IT support, security, automation, AI-driven tools, and digital workspace solutions focused on collaboration and employee experience. Their mission is to remove technology and location as barriers to productivity so employees can work when, where, and how they choose.

📋 Description

• Act as the terminal operational escalation point for the Services team • Take technical command during major incidents: direct diagnosis, decide actions, and keep leadership informed • Execute complex changes beyond established standards safely, with rollback planned • Remediate environments back to standard and keep them there • Run post-incident reviews that improve standards, runbooks, or automation • Develop Tier 2 analysts deliberately • Lead migrations, server and cloud transitions, and new customer onboardings • Implement Workplace OS layers to defined standards • Validate that delivered environments can be operated by the team and hand them over properly • Exercise authority to stop deliverables that would create long-term support problems

🎯 Requirements

• Five or more years supporting and engineering Microsoft environments, with real time in a managed services or multi-customer setting • Track record of owning complex problems end to end • Track record of executing change in production without incident • In-depth Microsoft 365 knowledge: Exchange Online, Teams, SharePoint, Intune, Defender, Purview fundamentals • In-depth Entra ID and Active Directory knowledge, including hybrid identity, authentication flows, and Conditional Access • Windows Server knowledge: AD, Group Policy, DNS, DHCP, file services, and certificates • Azure infrastructure knowledge: virtual machines, networking, storage, backup, Site Recovery, governance, and cost • Practical security knowledge: MFA, Conditional Access, endpoint protection, patch and vulnerability management, Zero Trust, and CIS familiarity • Networking troubleshooting ability; Cisco Meraki and Barracuda are directly relevant • PowerShell for administration and automation • Backup, continuity, and disaster recovery experience, including designing and proving it works • Valued certifications: Microsoft endpoint and administrator paths, SC series, AZ-104, AZ-305, and AZ-500

🏖️ Benefits

• Personally tailored benefits - health, vision, dental, and paramedical • Flexibility in how, when, and where you work across a 4.5-day workweek • Vacation policy well above standard • Focus windows that protect deep, uninterrupted work • Broad exposure to technology through client engagements and lab environments • Funded lifelong learning: an immersive education platform, vendor training, and soft-skills development • Wellness support, including access to the employee wellness platform and a wellness allowance • Defined career framework with development plans, capability bands, and protected development time • Open voice in shaping the direction of the company, with leadership that serves your best interest • Work. Life. Balance.