Tietoevry
Artificial Intelligence • Enterprise • Healthcare Insurance
Tietoevry is a global company specializing in creating innovative technology solutions that drive business transformation in the era of data, cloud, and automation. With a focus on AI and digital futures, Tietoevry operates through five specialized end-to-end units: Tietoevry Care for modernizing Nordic health and social care, Tietoevry Industry for digitalizing core industry processes, Tietoevry Banking for scalable banking solutions, Tietoevry Create for accelerating digital agendas, and Tietoevry Tech Services for enterprise IT modernization. The company emphasizes sustainable practices and responsible AI, aiming to unlock business potential across various sectors including healthcare, finance, and energy.
10,000+ employees
🤖 Artificial Intelligence
🏢 Enterprise
⚕️ Healthcare Insurance
Network Support Engineer, IP & Transmission
Job not on LinkedIn
September 25
🗣️🇪🇸 Spanish Required
Tietoevry
Artificial Intelligence • Enterprise • Healthcare Insurance
Tietoevry is a global company specializing in creating innovative technology solutions that drive business transformation in the era of data, cloud, and automation. With a focus on AI and digital futures, Tietoevry operates through five specialized end-to-end units: Tietoevry Care for modernizing Nordic health and social care, Tietoevry Industry for digitalizing core industry processes, Tietoevry Banking for scalable banking solutions, Tietoevry Create for accelerating digital agendas, and Tietoevry Tech Services for enterprise IT modernization. The company emphasizes sustainable practices and responsible AI, aiming to unlock business potential across various sectors including healthcare, finance, and energy.
10,000+ employees
🤖 Artificial Intelligence
🏢 Enterprise
⚕️ Healthcare Insurance
đź“‹ Description
• Monitor customer services per platform and act on alarm-generated and customer-initiated incidents and conduct troubleshooting • Interact with third party providers (hardware, network, FLM) during troubleshooting • Own and coordinate incident efforts, perform in-depth analysis and joint troubleshooting with vendors or customers • Coordinate ongoing planned maintenance • Follow and suggest changes for best practices and contribute to the knowledge database • Ensure optimal network performance and continuous improvement
🎯 Requirements
• Solid foundation and expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper) • Knowledge in Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena) • Strong technical knowhow and skills in troubleshooting (e.g. TCP/IP, MPLS, BGP, QoS, DWDM) • Experience working in international telecom environment (NOC, Technical Support) • Demonstrated ability to take on operational leadership, making immediate decisions and executing them effectively • Strong analytical capabilities and a drive to transform information into fact-based knowledge • Exceptional teamwork skills with a strong sense of responsibility • Excellent communication skills • Fluent professional English and Spanish
🏖️ Benefits
• Employees can work remotely • Commitment to diversity, equity and inclusion
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