Deal Desk Analyst

🕒 6 days ago

🇺🇸 United States – Remote

💵 $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Tines

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.

📋 Description

• Process deals. Create and manage quotes, order forms, and amendments in CPQ accurately and within SLA. • Route approvals. Drive deals through the approval matrix, tracking status and looping in the right approvers to keep cycle times low. • Support reps. Be the first point of contact for day to day pricing, packaging, and process questions, responding with a service mindset and advising on alternate contract options to drive deal closure. • Protect data quality. Maintain deal hygiene and accurate opportunity and quote data in Salesforce. • Support the close. Help manage order processing and prioritize effectively during periods of high volume, with schedule flexibility at month and quarter end. • Escalate well. Identify complex or non standard deals early and hand them off cleanly to the senior deal desk. • Partner cross-functionally. Partner with Legal, Finance, and Sales to facilitate, process, and execute standard and non-standard deals. • Improve tooling. Help support and improve our CPQ tool, DealHub, and the associated workflows.

🎯 Requirements

• 3–4 years in deal desk, sales operations, or order management within B2B SaaS. • Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar). • Detail oriented, organized, and responsive; comfortable with high transaction volume and period end pressure. • Strong stakeholder service mindset and clear, well structured communication. • Understanding of SaaS business models, subscription based pricing, and revenue recognition principles. • Not fazed by ambiguity or uncertainty, and comfortable working in a dynamic, hyper growth environment. • A clear and thoughtful communicator when discussing and sharing sensitive data with a range of business functions. • Strong MS Excel/Google Sheets skills (required).

🏖️ Benefits

• Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.