Customer Support Specialist

🕒 July 21

🇺🇸 United States – Remote

💵 $61k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Logo of Tint

Tint

11 - 50 employees

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Tint is an embedded insurance and assurance infrastructure platform that partners with brands to provide white-labeled protection to customers at the point of purchase. With a focus on seamless integration, Tint delivers insurance and assurance solutions tailored to various industries such as human resources, peer-to-peer marketplaces, shipping, freight, and property management. By taking advantage of unique digital distribution channels and profitable risks, Tint enhances user experience and boosts sales for its partners through reliable embedded insurance solutions.

📋 Description

• Provide accurate, clear, and complete information to customers regarding policies, coverage, billing, and claims • Respond to, route, and resolve inquiries via phone and email in a friendly, timely, and professional manner • Document all customer interactions thoroughly in our internal systems • Confidently discuss insurance products, coverage details, exclusions, endorsements, and claims processes • Work independently in a remote, fast-paced environment • Collaborate closely with the broader CS and Claims team.

🎯 Requirements

• Active P&C License • 3+ years of customer support experience • 1+ year of experience supporting insurance products (P&C preferred) • Excellent written and verbal communication skills • Strong phone support and active listening skills • Experience using tools such as Dialpad, HubSpot, Front, and Google Workspace.

🏖️ Benefits

• Flexible Working. • Flexible Time Off. • Competitive Compensation. • Comprehensive Healthcare. • Company Retreats.

Apply Now

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