Facilities Manager

🕒 3 days ago

🇺🇸 United States – Remote

💵 $108.2k - $151.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 7%

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Logo of TopDog Law

TopDog Law

51 - 200 employees

Founded 2019

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

📋 Description

• Manage the day-to-day operational needs of physical offices, virtual office locations, shared workspaces, and other facilities-related sites • Drive facilities work for opening, relocating, expanding, or closing locations • Manage commercial lease negotiations and administration with Legal and Marketing • Establish standards for office readiness, cleanliness, supplies, signage, access, meeting spaces, and workplace functionality • Manage virtual offices and mail-receiving locations, including access, service levels, mail handling, records, and issue resolution • Own end-to-end firmwide mail operations, including receipt, sorting, scanning, routing, forwarding, tracking, escalation, and documentation • Manage and develop the Receptionist team responsible for mail operations • Create and maintain SOPs, checklists, escalation paths, location standards, and operating rhythms • Manage landlords, property managers, shared-office providers, mail vendors, maintenance providers, security/access vendors, furniture suppliers, and other facilities partners • Serve as the escalation point for facilities and mail-related issues and drive them through resolution • Partner with Legal, Finance, HR, IT, Marketing, Operations, and local office leaders • Track expenses, identify savings opportunities, evaluate vendors, and support budgeting • Maintain reliable processes for office access, critical mail, vendor escalation, location readiness, and compliance • Develop reporting and service-level expectations for mail turnaround, open issues, vendor performance, and office readiness • Anticipate future space, mail, staffing, and vendor needs and recommend scalable solutions

🎯 Requirements

• 5+ years of experience in facilities management, workplace operations, office operations, lease administration, property operations, or a similar multi-site operational role • 2+ years of people leadership experience • Experience supporting multiple physical locations and managing vendors, service providers, shared offices, or virtual office environments • Strong project-management skills, including coordinating office openings, relocations, moves, buildouts, or other multi-step operational initiatives • Experience creating SOPs, workflows, controls, and scalable processes • Strong organizational skills and attention to detail • Strong problem-solving judgment and a bias toward action • Ability to travel to TopDog Law locations as needed • Ability to work independently and take full ownership in a remote environment • Experience managing centralized mail operations, mailrooms, reception teams, or document-routing processes is preferred

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • HSA • Life insurance • Disability coverage • Paid time off • Parental leave

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