Director of Market Expansion

🕒 July 28

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Tourlane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

✈️ Travel

👥 B2C

💰 $26.3M Series D - Tourlane on 2024-11

Travel • B2C

Tourlane is a Germany-founded travel company (established 2016) that designs and books customized, end-to-end holiday packages for individual travelers and families. It pairs customers with English-speaking, native-European travel experts who create personalized itineraries, arrange private guides, transfers, accommodations and activities, and provide full-service support before, during and after trips. Tourlane emphasizes flexible rebooking/cancellation (TourlaneCare), transparent pricing, a travel app and concierge assistance, and markets mainly to consumers seeking tailor-made European and international vacations. It is consumer-facing and reports strong customer satisfaction and repeat-booking intent.

📋 Description

• Initiate and advance licensing in at least 3 additional US states to drive measurable TAM expansion. • Complete a full diagnostic within 90 days and launch an improvement plan that delivers measurable positive movement. • Conduct root cause analysis on cancellation rates and implement at least two key retention levers. • Assess the existing US model and deliver an optimization plan with evidenced implementation progress. • Deliver a go/no-go recommendation for our B2B entry and, if approved, build the first-entry framework. • Establish a structured cadence for competitive and customer insights, reporting directly to the Country Lead and HQ.

🎯 Requirements

• 8+ years in commercial, strategy, or biz dev, including 2-3 years in a startup/scale-up context. • Proven track record of building and scaling new geographies or business lines in a D2C context. • Ability to operate in low-structure environments and produce tangible outcomes. • Experience working across time zones with non-US HQs (preferred experience with European companies). • Independent diagnosis and response building. • Strong bias toward delivery and 'doing' over pure analysis. • The ability to identify growth opportunities independently. • Highly calibrated for HQ, peers, and external stakeholders. • Disciplined management of parallel initiatives with clear accountability.

🏖️ Benefits

• Remote model • 401k match • 20 days PTO • Comprehensive Health Insurance • Free on-site parking • Annual trip to the Tourlane HQ in Berlin, Germany. • Discounts on the Tourlane travel products. • We support all the diverse communities that make us Tourlane: join or create your own Employee Resource Group (ERG) and connect with Tourlaneans.