Practice Lead – Dynatrace, Observability

🕒 October 5

🇺🇸 United States – Remote

💵 $170k - $209k / year

⏰ Full Time

🟠 Senior

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Trace3

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2017-06

Consulting • Healthcare • Logistics

Trace3 is an IT consulting organization specializing in AI, data, cloud, and cybersecurity solutions. Founded 20 years ago, the company focuses on empowering organizations to adapt to the evolving IT landscape by providing strategic consulting services and innovative solutions. Trace3 has a strong presence in the technology consulting space, with partnerships in areas such as artificial intelligence, data analytics, cloud solutions, and security consulting. They aim to help businesses run, grow, and transform by leveraging cutting-edge technology to drive results in the data-driven economy. Trace3 is also involved in cloud migration, AI data readiness, and venture capital relations to offer a holistic technology consulting experience.

📋 Description

• Serve as technical lead for Trace3's Dynatrace practice • Guide delivery quality across the practice • Mentor recently certified consultants and develop junior consultants into independent practitioners • Lead customer-facing observability strategy engagements • Set technical standards and review delivery work • Guide customers through migration from Dynatrace Managed capabilities to the current SaaS platform • Shape practice direction, including service offerings, delivery methodology, and team capability development • Grow into leadership of the broader Observability Services group • Produce assessment reports, architecture recommendations, and strategic roadmaps • Present findings and recommendations to senior technical and business stakeholders

🎯 Requirements

• 3+ years of recent, hands-on Dynatrace experience in production enterprise environments • Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI • Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform • Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners • 10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as OpenTelemetry • Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection • Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps • Comfort presenting findings and recommendations to senior technical and business stakeholders • Experience leading or mentoring delivery teams in a consulting or professional services environment • Ability to shape practice direction, including service offerings, delivery methodology, and team capability development • Strong client presence, sound judgment, and the credibility to serve as a trusted advisor to customer leadership

🏖️ Benefits

• Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match • 529 College Savings Plan • Health Savings Account • Life Insurance • Long-Term Disability • Competitive Compensation • Training and development programs • Major offices stocked with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off