Senior Manager, Healthcare Sales Operations

🕒 June 17

🇺🇸 United States – Remote

💵 $100k - $125k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Transcarent

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

💰 $200M Series C on 2022-01

Healthcare Insurance • Health • Artificial Intelligence

Transcarent is a healthcare solutions company that simplifies access to high-quality, affordable health and care for individuals and employers. They provide comprehensive support across the healthcare journey, including navigation, clinical guidance, and on-demand care delivery through their dedicated team of Health Guides and local providers. Utilizing advanced technology and generative AI, Transcarent enhances member experiences while striving to improve health outcomes and reduce costs associated with care.

📋 Description

• Administer and maintain Salesforce instance, including users, permissions, fields, workflows, and dashboards • Generate weekly reports supporting pipeline generation, deals won / lost, Sales forecasts and a host of one-off requests inbound from cross-functional business units • Build and maintain sales reports, dashboards, and performance metrics. • Serve as primary lead for the Sales Operations team, working closely with the Salesforce engineers to develop new features and functions • Ensure CRM data accuracy, consistency, and completeness at all times (conducting audits and data cleanup) • Provide analytical insight to drive the business to action

🎯 Requirements

• The ideal candidate should have 5-7 years of Sales Operations experience, supporting an external go-to-market team • Proven prior history of supporting B2B organizations, ideally in the digital health space • Deep knowledge and experience working in Salesforce – deriving reports, synthesizing data and providing regular and frequent updates to the organization at large • Experience interfacing with AI tools being able to leverage internal products in conjunction with Salesforce and other systems to expedite insight creation and reduce admin burden for Sales team • Comfort working cross-functionally across a multitude of business units, catering to their specific needs and data requirements • Expertise in tools such as Tableau to produce insightful reports, dashboards and live data views

🏖️ Benefits

• Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 13 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits