Field Service Engineer III

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TransMedics, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

TransMedics, Inc. is the world’s leader in portable ex-vivo perfusion and assessment of donor organs for transplantation. The company was founded to address the need for more and better organs for transplantation, and is focused on transforming the standard of care – increasing organ utilization, improving patient outcomes, and reducing transplant costs throughout the health care system. Their OCS Lung, OCS Heart, and OCS Liver devices are all CE marked and FDA approved.

📋 Description

• Repair, maintain, and upgrade TransMedics Organ Care Systems within an assigned region • Install, repair, and maintain Organ Care Systems at internal and external customer sites • Independently manage an assigned region and ensure devices and equipment are repaired and serviced compliantly and on time • Complete accurate and timely service reports and documentation • Enter completed service activity data into required databases • Maintain test equipment used in service activities • Drive customer satisfaction through service excellence • Perform other TransMedics tasks and duties as assigned or required • Travel domestically and internationally to TransMedics internal or customer sites on short notice

🎯 Requirements

• BS degree with minimum 3 years experience as a Field Service Engineer, or AA / Tech degree with minimum 5 years experience as Field Service Engineer, or High School diploma with minimum 7 years experience as Field Service Engineer • Demonstrated ability to assemble and disassemble highly complex electromechanical systems • Strong analytical problem-solving and troubleshooting skills for complex electromechanical devices • Must have valid driver's license and valid passport • Must be able to travel up to 80% of the time • Physical ability to uncrate and crate an Organ Care System and lift service tool kits up to 50 lbs • Must be able to manage high-volume domestic/international travel schedule and travel internationally and domestically upon short notice • Must be available nights and weekends • Experience providing field service for complex medical devices in hospital settings, or equivalent combination of education and experience • Microsoft Word and Excel skills • Ability to speak a foreign language is a plus

🏖️ Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA • Dental • Vision • Healthcare Flexible Spending Account • Dependent Care Flexible Spending Account • Short Term Disability • Long Term Disability • 401K Plan • Pet insurance • Employee Stock Purchase Plan