Bilingual Paralegal

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TransUnion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💸 Finance

🔐 Security

👥 B2C

💰 Post-IPO Debt on 2018-04

Finance • Security • B2C

TransUnion is a global credit information and insights company based in the United States. It offers a range of products and services related to credit monitoring, identity theft protection, and credit report management, including free annual credit reports, fraud alerts, and credit freezing services. TransUnion uses the VantageScore® 3. 0 model to provide credit scores, although lenders may use different models to assess creditworthiness. It provides powerful tools for consumers to manage and understand their credit health, such as credit monitoring with alerts and ID theft insurance. TransUnion serves various industries, including financial services, automotive, and media, and is committed to financial inclusion, data security, and consumer privacy. It also provides business solutions for credit portfolio management, customer acquisition, debt recovery, and fraud prevention.

📋 Description

• Support the management of regulatory matters, litigation, and escalated consumer complaints within a dynamic and highly regulated environment. • Working closely with Legal Counsel and cross-functional partners to ensure that legal files, documentation, and processes are maintained with precision, consistency, and audit readiness. • Maintain and update legal and regulatory records within HighQ, ensuring information is accurate, complete, and promptly reflected based on incoming consumer complaints, regulatory correspondence, and case developments. • Prepare and organize List Case Activities (LCA) worksheets, summaries, evidence, and supporting documentation. • Manage and maintain Legal shared drives, applying consistent naming conventions and version control practices. • Coordinate intake and documentation for new complaints by partnering with Complaint Management to gather case summaries, LCAs, and supporting materials. • Support handling escalated and regulatory complaints by preparing case files, tracking key milestones and timelines. • Track and maintain hearings, mediations, regulatory deadlines, limitation periods, and key milestones. • Support the development and maintenance of the Legal Knowledge Center by organizing templates, playbooks, regulatory guidance, and best practices. • Support coordination and communication between Legal Counsel, Complaint Management, Privacy, Compliance, and other internal teams.

🎯 Requirements

• Paralegal diploma or equivalent legal training. • Five (5) to seven (7) years of relevant experience in a legal, regulatory, or compliance environment (preferred). • Experience in a highly regulated industry (financial services, credit reporting, privacy) is an asset. • Bilingual in both English and French (written and spoken). • Strong proficiency in Microsoft Office Suite (especially Excel and PowerPoint). • Strong organizational skills with the ability to manage multiple files and deadlines simultaneously. • Strong attention to detail and ability to work in a fast-paced, regulated environment. • Effective communication and collaboration skills. • High level of integrity and professionalism in handling privileged and sensitive information. • Strong ethical judgment and discretion.