Trapeze Group ANZ
Transport • Public Transport • Software
Trapeze Group ANZ is a global leader in public transport technology, specializing in providing intelligent transport systems and a comprehensive suite of software and hardware solutions for public transport authorities. Their innovative technologies enhance service delivery, optimize operations, and improve passenger experiences across bus, rail, community transport, and ferry services. With a focus on sustainability and connectivity, Trapeze Group ANZ is dedicated to making public transport the first choice for cities around the world.
51 - 200 employees
🚗 Transport
Payroll Consultant
Job not on LinkedIn
January 6
Trapeze Group ANZ
Transport • Public Transport • Software
Trapeze Group ANZ is a global leader in public transport technology, specializing in providing intelligent transport systems and a comprehensive suite of software and hardware solutions for public transport authorities. Their innovative technologies enhance service delivery, optimize operations, and improve passenger experiences across bus, rail, community transport, and ferry services. With a focus on sustainability and connectivity, Trapeze Group ANZ is dedicated to making public transport the first choice for cities around the world.
51 - 200 employees
🚗 Transport
📋 Description
• Provide payroll and finance consulting and customer care services to support Bus Operators’ compliance to complex Enterprise Bargaining Agreements (EBA) and industry regulations. • Apply payroll best practice to the implementation of the payroll system, specifically regarding EBA reviews. • Translate clients’ interpretations of complex EBAs for system configuration. • Manage and deliver resolution of customer requirements and help requests, during implementations and operations. • Interpret modern awards, enterprise agreements and other conditions of employment for clients. • Design, document and deliver EBA interpretation and setup. • Perform Internal Acceptance Testing of new functionality and software releases. • Assist with troubleshooting and client queries and coordinate with internal teams for successful delivery. • Triage and solve customer support tickets. • Identify & quote professional services to offer additional value to customers. • Contribute to ongoing improvement of the system and our processes.
🎯 Requirements
• A comprehensive understanding of Australia & New Zealand labour legislation. • CPA qualifications, or equivalent. • An understanding of payroll software configurations. • A strong customer service mindset focused on understanding and addressing customer needs. • Analytical and problem-solving skills to address complex EBA and payroll-related issues effectively. • A high level of organisational skill with the ability to manage multiple client projects or queries simultaneously.
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