Property Associate – Claim Representative

🕒 October 27

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $53.8k - $88.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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• Open for 17 days.
• Jobs at this company usually fill in 29 days.

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Participate in structured training covering insurance policies, claim processes, systems, and procedures through virtual, classroom, and on-the-job training • Review, investigate, and document 1st party property claims under direct supervision • Gather information from policyholders, claimants, witnesses, and third-party providers • Investigate and evaluate relevant facts and documents, including leases, contracts, and by-laws • Determine and apply coverage for building damages according to policy terms • Establish accurate scopes of damages for building and contents losses • Prepare written estimates and/or computer-assisted estimates • Communicate timely and professionally with customers, claimants, and internal stakeholders • Maintain accurate claim activity records in claim management systems • Learn and adapt to AI, digital transformation, new technologies, system upgrades, and digital tools • Acquire skills to independently handle claims and progress toward full claims-handling responsibility after the typical 9-12 month program • Assess and inspect dwellings and structures, including roofs, attics, crawl spaces, and confined areas • Perform extensive travel, including overnight stays, to support customers across multiple locations • Perform other duties as assigned

🎯 Requirements

• High School Diploma or GED and one year of customer service experience • Bachelor’s Degree • Previous internship or work experience in customer service or insurance • Willingness to obtain an active adjuster license where required by state law • Valid driver's license • Proficient in Microsoft Office (Word, Excel, Outlook) • Willingness to learn claims management and estimating software • Strong verbal and written communication skills • Ability to exercise sound judgement and make effective decisions within established authority • Exceptional customer service skills • Attention to detail and organizational skills; ability to manage multiple tasks and prioritize effectively • Basic conflict resolution skills • Willingness to obtain and maintain relevant Insurance License(s) and/or a UAS Remote Pilot Certification within three months of starting the job • Ability to assess and inspect all areas of a dwelling or structure, including roofs, attics, crawl spaces, and other confined areas • Ability to carry, set up, and climb ladders weighing approximately 38-49 pounds • Willingness to travel extensively, including overnight stays • Must be able to work at residential and commercial locations

🏖️ Benefits

• Health insurance from the first day of employment for employees and eligible family members • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, free professional counseling, and health coaching • Matching Gift and Volunteer Rewards program • Performance-based cash incentive awards

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