Radiology Support Specialist

🕒 May 15

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TridentCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

<TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care.

📋 Description

• Contact doctors via email and phone to read cases as needed. • Notification to customers when cases are delayed with estimated completion time if known. • Monitors the delivery of x-ray reports delivered via fax. • Relays verbal x-ray results on critical findings to the ordering facility and/or physician. • Documents, research, and resolves customer issues using the computer system. • Upholds client and patient confidentiality at all times. • Maintains training manuals and disseminates new policies or procedures or changes to same. • Maintains regular consistent attendance, punctuality, and personal appearance. • Adheres to all company regulations as stated in the company handbook. • Create and manage the Support Specialists staffing schedules. • Approve and schedule PTO and Vacation requests from employees. • Train and supervise Support Specialists and assist with reviews. • Rotate schedule as needed to work with every shift to observe performance and train staff. • Answer general questions and assist other staff throughout the shift. • Provide assistance off hours by phone as needed. • Communicate with the IT department regarding the status of the systems and development and testing of new programming. • Other duties as assigned.

🎯 Requirements

• 5 years: Radiology Experience is Preferred. • Excellent verbal and written communication skills with knowledge of correct English grammar, spelling, and punctuation. • Demonstrates strong interpersonal skills and excellent communication skills both verbal and written.