Quality Analyst I

🕒 August 8

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $67.5k - $85.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Conduct data analysis activities for Trillium Health Resources • Complete reports in compliance with DMH and DMA contract requirements, NCQA accreditation, HEDIS reporting, and other external and internal reporting needs • Support day-to-day Quality Management Department operations, including committee support, data and reports, training, HEDIS measures, and national accreditation • Develop analytical reports through analysis, information synthesis, summarization, and interpretation of results • Identify patterns and trends in data • Submit reports within assigned deadlines • Support scheduled external and internal reporting • Present report data in a user-friendly format accessible to staff, consumers, and community members • Include appropriate data-source references so reports can be replicated • Analyze and report statistical data on populations, disabilities, and cultural factors • Integrate physical health and pharmacy data into the QM/QIC process • Identify significant matters that could impact the agency • Assist with HEDIS-oriented plans supporting compliance with national accreditation standards • Implement organizational improvements to ensure efficient and quality care • Handle sensitive, complex, and confidential information with discretion and professionalism • Travel within the catchment area as required

🎯 Requirements

• High School diploma/GED and six (6) years of experience in data analysis, data reporting, data collection, or use of databases; OR Associate’s degree and four (4) years of experience in these areas; OR Bachelor’s degree and two (2) years of experience in these areas; OR equivalent combination of education/experience • Minimum required experience under the alternatives: two (2) years • Valid driver’s license required • Must reside within North Carolina • Must be able to travel within the catchment area as required • Preferred four-year degree in Information Technology, Statistics, Analytics, Economics, Mathematics, Business, or a Human Service field such as Psychology or Social Work • Preferred experience in quality improvement activities and HEDIS • Preferred two–four years’ working knowledge of Microsoft SQL Server, large data sets, relational databases, and Microsoft Excel, including vlookups, pivot tables, and graphs • Preferred CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3, or equivalent certifications • Must pass a drug test as a condition of employment

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits • Work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture • Flexible work schedules available for some positions with management approval • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies