Customer Success Manager

🕒 February 18

🎰 Nevada – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 45%

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Logo of Trimble Inc.

Trimble Inc.

10,000+ employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 Post-IPO Debt on 2022-12

Logistics • Manufacturing • Consulting

Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.

📋 Description

• Help solve client problems and promote the use of AgileAssets software solutions • Develop technical skills to support clients while understanding their business processes and requirements • Configure software to meet requirements • Champion AgileAssets software to obtain return on investment for clients • Focus on client growth through developing relationships and ensuring satisfaction

🎯 Requirements

• Degree in Civil Engineering, Computer Science or related field • 2-4 years of customer-facing experience in a SaaS or enterprise software company • Knowledge and/or experience on transportation systems in areas: Maintenance, pavement, bridges, fleet, safety and/or facility management • Strong technical acumen, with database programming skills strongly preferred • Excellent relationship development, interpersonal, written and oral communication skills • Proven customer service capabilities, including expectation setting and management • Self-starter, energetic and motivated contributor

🏖️ Benefits

• Health insurance • Flexible working hours

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