
51 - 200 employees
Founded 2018
🔒 Cybersecurity
📚 Education
☁️ SaaS
Cybersecurity • Education • SaaS
TryHackMe is an online learning platform that makes learning and teaching cybersecurity accessible and practical through prebuilt courses, cloud-hosted virtual machines (VMs), and hands-on labs designed for CTFs, workshops, assessments, and training. Launched in 2018, the platform emphasizes practical, deployable environments so users can avoid local VM configuration, and it serves millions of learners while supporting both individual and organizational training needs.
🕒 September 8
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51 - 200 employees
Founded 2018
🔒 Cybersecurity
📚 Education
☁️ SaaS
Cybersecurity • Education • SaaS
TryHackMe is an online learning platform that makes learning and teaching cybersecurity accessible and practical through prebuilt courses, cloud-hosted virtual machines (VMs), and hands-on labs designed for CTFs, workshops, assessments, and training. Launched in 2018, the platform emphasizes practical, deployable environments so users can avoid local VM configuration, and it serves millions of learners while supporting both individual and organizational training needs.
• Own and administer the Google Workspace environment, ensuring system integrity, availability and appropriate access • Own internal IT infrastructure and business systems • Implement and manage centralized software and licensing management • Own device procurement, lifecycle management and MDM • Ensure employees have required hardware, software and access from day one • Own internal IT security practices, including SSO, MFA, IAM and access management • Design, implement and enforce security controls across systems, devices and employee accounts • Own the compliance program end-to-end for GDPR, ISO 27001, SOC 2 and other relevant standards • Lead security reviews, access audits and risk assessments and drive remediation • Maintain secure joiner, mover and leaver processes • Automate onboarding, offboarding, access management and provisioning workflows • Introduce and manage an ITSM/helpdesk solution • Use AI and automation to reduce manual IT work • Improve the speed and quality of internal IT services • Reduce SaaS, cloud, hardware and operational costs • Own SSO and identity management strategy • Audit software licenses, users, permissions and access • Manage internal IT disaster recovery and business continuity plans • Establish backup, recovery and outage procedures • Manage SaaS, hardware, cloud and IT vendor relationships • Negotiate contracts, monitor IT costs and evaluate new technologies • Partner with People, Finance, Security and department leads to scale technology across the business
• 5+ years’ experience in IT management, IT operations or systems administration • Strong hands-on experience with Google Workspace and business systems • Experience with MDM, SSO, IAM and identity/access management • Strong understanding of internal IT security and cybersecurity best practices • Experience supporting GDPR, ISO 27001, SOC 2 or similar compliance frameworks • Experience implementing and automating IT workflows, particularly onboarding and offboarding • Experience managing IT vendors, SaaS contracts and technology budgets • Experience working in a remote-first SaaS/technology environment • Strong troubleshooting skills and ability to work through technical details • Excellent communication and stakeholder management skills • Pragmatic, autonomous approach to problem-solving • Ability to work without extensive direction or approval • No visa sponsorship is available
• 100% Remote — work from anywhere you want • Flexible hours with at least 4 hours of overlap with the UK timezone (8am–6pm) • Dedicated work laptop and necessary accessories • Branded swag pack • £2,500 personal development/training budget for certifications, books and more • Fully paid annual company retreat • Health insurance where public healthcare is unavailable • Enhanced maternity and paternity package above statutory requirements • 401k / pension retirement savings support • Lunch covered during recurring virtual company lunches • Free TryHackMe subscription for family and friends
Apply Now🕒 March 31
Technical Support Specialist providing remote customer support through live chat, tickets, and voice. Assisting with onboarding and ensuring customer satisfaction across our SaaS platform.