IT Manager

Job not on LinkedIn

🔥 2 minutes ago

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TryHackMe

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🔒 Cybersecurity

📚 Education

☁️ SaaS

Cybersecurity • Education • SaaS

TryHackMe is an online learning platform that makes learning and teaching cybersecurity accessible and practical through prebuilt courses, cloud-hosted virtual machines (VMs), and hands-on labs designed for CTFs, workshops, assessments, and training. Launched in 2018, the platform emphasizes practical, deployable environments so users can avoid local VM configuration, and it serves millions of learners while supporting both individual and organizational training needs.

📋 Description

• Own and administer the Google Workspace environment • Own internal IT infrastructure and business systems • Implement and manage centralized software and licensing management • Manage device procurement, lifecycle management and MDM • Ensure employees receive required hardware, software and access from day one • Lead and manage the three-person Technical Support team • Set team priorities, standards and expectations • Establish processes for triaging, resolving and escalating technical issues • Track service performance and improve employee experience • Own internal IT security practices, including SSO, MFA, IAM and access management • Support GDPR, ISO 27001, SOC 2 and other relevant standards • Conduct security reviews, access audits and risk assessments • Maintain secure joiner, mover and leaver processes • Automate onboarding, offboarding, access management and provisioning workflows • Implement and own an ITSM/helpdesk solution • Use AI and automation to reduce manual IT work • Reduce SaaS, cloud, hardware and operational costs • Own SSO and identity management strategy and audit permissions • Own internal IT disaster recovery and business continuity plans • Ensure backup and recovery processes are in place • Manage SaaS, hardware, cloud and IT vendor relationships • Negotiate contracts and evaluate technology tools

🎯 Requirements

• 5+ years' experience in IT management, IT operations or systems administration • Experience managing or leading a technical support / IT support team • Strong hands-on experience with Google Workspace and business systems • Experience with MDM, SSO, IAM and identity/access management • Strong understanding of internal IT security and cybersecurity best practices • Experience supporting GDPR, ISO 27001, SOC 2 or similar compliance frameworks • Experience implementing and automating IT workflows, particularly onboarding and offboarding • Experience managing IT vendors, SaaS contracts and technology budgets • Experience working in a remote-first SaaS/technology environment • Strong troubleshooting skills • Excellent communication and stakeholder management skills • Pragmatic, autonomous approach to problem solving • Ability to work in a fast-moving, remote-first environment • At least 4 hours of overlap with the UK timezone • Sponsorship is unavailable

🏖️ Benefits

• 100% Remote - work from anywhere you want • Flexi Time - choose your own hours with at least 4 hours of overlap with the UK timezone (8am–6pm) • Dedicated work laptop and any accessories needed • Branded swag bundle • £2,500 training budget for certifications, books and more • Annual company retreat, fully paid • Health insurance where public healthcare is unavailable • Enhanced maternity and paternity package • 401k / Pension • Lunch covered during recurring virtual company lunches • Free TryHackMe subscription for family and friends